- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst 2to support the US Courts. **Responsibilities** Establishes and maintains smooth operation ... USD $75,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5438/ service - desk - analyst -2/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5438_… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for computers ... USD $62,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5415/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5415_… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- General Dynamics Information Technology (Germantown, MD)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial systems services assistance for the ... the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance for users. The … more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst /SharePoint Administrator to support the US Courts. **Responsibilities** Provides ... installation, technical expertise, and training for all telecommunications equipment and components. Installs, configures, terminates and tests all telecommunications equipment, cables, connectors, and interfaces. Performs intricate alignment and calibration… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help desk and system deployment ... District and Bankruptcy Case Management, Electronic Case Filing (CM/ECF). The analyst will be required to have troubleshooting, analytical, and decision-making… more
- T. Rowe Price (Baltimore, MD)
- …policies and practices. The team is broken down into 2 functions: Trade Desk Monitoring and Regulatory Filings. This position sits within the Trade Desk ... Charles River (CRD). The Legal Compliance Firm Ownership Senior Analyst collaborates with, and provides information to a diverse...ownership resource for internal partners (TRPA and TPRIM Trading Desk & ITS, Risk, LCE, Capital Markets Team, RFP,… more
- Marriott (Bethesda, MD)
- …team, this role will support the design and implementation of a modern service desk to achieve optimal resource management, increased customer satisfaction, and ... This is a temporary position. The FLEX Manager, IT Business Support Analyst is part of the Technology Experience Center's Business Systems Transformation team… more
- Johns Hopkins University (Baltimore, MD)
- The **Senior Technical Support Analyst ** assists clients experiencing procedural or operating difficulty with the use of desktop computing equipment, applications, ... development) to correctly identify and address problems, and restore service . + Identifies and reports network connectivity issues. +...at the desktop level. + Working knowledge of help desk ticketing system and remote assistance tools. + Working… more
- Eliassen Group (Annapolis, MD)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance **Workplace Type:** Remote **Reference ID:**… more
- Johns Hopkins University (Baltimore, MD)
- …accounts. + Submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor and ... set up sub-recipients, assist in sub-recipient desk reviews and audits. Process sub invoices for payment....including NIH, NSF, DOD. Classified Title: Grants & Contracts Analyst Role/Level/Range: ATP/03/PC Starting Salary Range: $53,800 - $94,400… more
- Prime Therapeutics (Annapolis, MD)
- …passion and drives every decision we make. **Job Posting Title** Compliance Analyst Sr--Medical Pharmacy Specialty- REMOTE **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- CACI International (Annapolis Junction, MD)
- Business System Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) + Responds to complicated user questions +… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more