- CAI (Annapolis, MD)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Pearson (Annapolis, MD)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- Johns Hopkins University (Baltimore, MD)
- …school diploma or graduation equivalent. + Three years related experience, including help desk or comparable IT client service experience. + Additional education ... support at East Baltimore and APL campuses. Senior IT Technical Solution Analyst assists with AV configuration, hybrid course delivery, technical event support,… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This position ... Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham, NC/Denver,… more
- Marriott (Bethesda, MD)
- …continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to...data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability +… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Three Saints Bay (Patuxent River, MD)
- …Microsoft Office applications (to include MS Outlook, Word, Excel, PowerPoint, Teams, etc.). + Service Now Assistance Portal (SNAP) and help desk experience is a ... **Navy Travel Management Analyst (5269)** Location **Patuxent River, MD** Job Code...the Authorization Review Team, Claims Review Team, and Help Desk . **Duties and Responsibilities include, but are not limited… more
- BAE Systems (Baltimore, MD)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- V2X (Patuxent River, MD)
- …support the NAVAIR Navy ERP Business Office (NBO). The Navy ERP analyst provides SAP technical support for the Navy acquisition/procurement processes; specifically ... to analyze and troubleshoot Navy ERP system issues. The analyst provides sustainment and end-user support as well as...of Navy ERP purchase requisitions, purchase orders, goods receipts, service entry sheets, and invoices as they relate to… more
- Serco (Patuxent River, MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... skilled peers, consider joining Serco as a **Program Control Analyst .** Located at our offices near Patuxent River, MD,...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Annapolis, MD)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Precise Systems, Inc. (Patuxent River, MD)
- …the warfighters and aligning our expertise to deliver the highest quality of service . Powered by our highly skilled workforces, we provide expert consultation on ... the customer's needs, no matter how complex offering exceptional service and the Precise solution. We are searching for...the Precise solution. We are searching for an Operations Analyst to support PMA-299 in Patuxent River, Maryland. Duties:… more
- Serco (MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a high-impact opportunity for you. As the Shipyard Infrastructure Analyst supporting the US Navy's Maritime Industrial Base (MIB),...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
- Amentum (Bethesda, MD)
- **Responsibilities:** The successful Jr. Systems Analyst will provid e end user productio n support for multiple government offices. The selected candidate will ... based on business requirements and functional specifications. They will provide end-user help desk support to users of the following systems: + PSC WorkSmarter: An… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- SAVA is seeking a dedicated IT professional to join our team as an IT Analyst III in support of the Army Test and Evaluation Command (ATEC) at Aberdeen Proving ... maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless...MD for IT support. **Desired Qualifications:** + Outstanding customer service and communication skills. + Ability to work in… more