- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a ServiceNow Analyst to join our team at Adelphi, MD. + Must be a US ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The ServiceNow Analyst will support the design, optimization, and operation of… more
- Marriott (Bethesda, MD)
- …Y **Expiration Date:** 12/19/2025 **Job Summary** We are seeking an experienced ServiceNow CMDB & Service Mapping Specialist with a strong technical background in ... role is critical to ensuring the accuracy, integrity, and maturity of our ServiceNow CMDB and the success of our application service mapping initiatives. **Education… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …Federal is seeking a highly organized and proactive Project Coordinator / Business Analyst to support enterprise ServiceNow initiatives with a focus on training ... **Project Coordinator / Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Maryland, Baltimore… more
- Cardinal Health (Annapolis, MD)
- …virtual and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in ** ServiceNow Enterprise Architecture Workspace** and ... clearly. + Translate business needs into functional specifications and user stories. ** ServiceNow Expertise** + Configure and optimize CMDB data models to ensure… more
- Koniag Government Services (Baltimore, MD)
- …incidents utilizing ServiceNow . The candidate will function as a SOC Analyst performing triage, investigations, and responding to a wide variety of alerts. All ... a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in...by means of at least one large-scale ticketing system ( ServiceNow , CAPRS, or other similar system). + Ability to… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... user-facing incidents in classified environments. + Triage and resolve ServiceNow tickets; escalate as needed to Tier 4. +...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... release management, outage communications, and service requests procedures and utilize ServiceNow . + Develop Knowledge Based Articles (KBA) and educate Tier 1… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- CACI International (Forest Heights, MD)
- Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... of Travel: Local * * * **The Opportunity:** CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service Desk … more
- BAE Systems (Baltimore, MD)
- …that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT support to the ... you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis and troubleshooting support...to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for common issues,… more
- Cardinal Health (Annapolis, MD)
- …the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working ... robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and… more
- Applied Technology Services (Baltimore, MD)
- …About the Role Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement ... efficiency, accuracy, and security of critical state operations. As a Business Analyst , you will collaborate with COM staff to identify opportunities, design… more
- Baylor Scott & White Health (Annapolis, MD)
- **JOB SUMMARY** The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This ... complex technical solutions. + Epic Cadence Certified strongly preferred. + ServiceNow experience preferred. + Epic Cadence Provider template management and build… more
- Marriott (Bethesda, MD)
- …for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst . In this role you will perform the function as a Flexera Administrator within ... the ServiceNow CMDB and IT Asset Management Team. This role...is technical in nature and will work with the ServiceNow CMDB, ITOM Discovery, ITAM Team and Product Owners… more
- Marriott (Bethesda, MD)
- …consistent with intake/approval via AI Studio and the assignment cadence. Build/maintain ServiceNow flows and Entra group patterns (incl. SCIM) to minimize drift. . ... incident/problem management with post?incident learnings. Integrate enterprise tools with ServiceNow as appropriate. . Plan capacity and manage dependencies with… more
- GovCIO (Annapolis, MD)
- …will bring at least 8 years of hands-on experience, a strong understanding of ServiceNow platform capabilities is a plus. + Lead UX strategy and design efforts ... design documentation that meets federal standards and audit requirements. + Navigate ServiceNow and create manual test scripts or user guides + Front-End Development… more
- General Dynamics Information Technology (Rockville, MD)
- …Seize your opportunity to make a personal impact as a Sr. Cyber Security Analyst supporting our HHS HRSA customer onsite. GDIT is your place to make meaningful ... **THIS IS AN ONSITE POSITION** **Responsibilities:** + As a Sr. Cyber Security Analyst with hands-on ZScaler experience, you will work with the existing Cyber… more
- SolomonEdwards (Annapolis, MD)
- …science, finance, or a business-related field. . 7+ years as Business Process Analyst , Process Manager, or Project Manager. . 2+ years of HR process experience. ... Job-Specific Competencies:** . Proficiency with HR systems such as Workday or ServiceNow . . Strong process mapping, policy documentation, and SOP writing skills. .… more
- Oracle (Annapolis, MD)
- …for our customers around the world who provide patient care. As a Systems Analyst III, your primary task will be to provide mission critical incident management ... Policy, Linux or UNIX. + Use of ticket documentation system - Remedy, ServiceNow , Jira etc. + Experience with Wiki and or Confluence. **Responsibilities Include:** +… more
- Public Consulting Group (Annapolis, MD)
- …M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing ( ServiceNow /Jira). + Valimail **Education** + Bachelor's in Computer Science, Information ... Enterprise Administrator Expert Microsoft Certified: Cybersecurity Architect Security Operations Analyst CompTIA Security **Working Conditions** + Remote. May need… more