- TekSynap (Silver Spring, MD)
- …a Public Trust **Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team ... Familiarity with TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory: Experience with… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support professional for ... IT Help Desk Specialist Location MD -...DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help ... I/ II service center support + Provide help desk support to C5ISR personnel. Support… more
- General Dynamics Information Technology (Bethesda, MD)
- …+ **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system and effective ... interpersonal skillsExcellent customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide,...Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- BAE Systems (Annapolis Junction, MD)
- …Education, Experience, & Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related ... **Job Description** **Linux System Administrator I/ II (Desktop)** Roles & Responsibilities: Tier ...available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 3 + years of related...are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist II (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755)...Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk ) and Tier… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... **Overview** The **Network Engineer II ** administers and installs telephony servers and applications, network application servers, network routers and switches, data… more
- Belay Technologies (Annapolis Junction, MD)
- …in accessing and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems… more
- Amentum (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...a bachelor's degree. + Required Certifications: + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...for a bachelor's degree. **Required Certifications:** + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...Polygraph is required to be considered. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...will be accepted at this time. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Amentum (Columbia, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and...providing System Administration support. + Required Certifications: IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and...be substituted for a bachelor's degree. + IAT level II baseline certification as defined by DoD 8570.01-M is… more