- Cardinal Health (Lansing, MI)
- …/ Training upon hire 4 weeks M-F 8:30 AM -5:00 PM EST **_What Customer Service Operations contributes to Cardinal Health_** + Demonstrates knowledge of financial ... processes, systems, controls, and work streams. + Possesses understanding of service level goals and objectives + Demonstrates ability to respond to non-standard… more
- WM (Lansing, MI)
- …and feedback will drive recommendations for enhancing our customers' experience. ** II . Essential Duties and Responsibilities** To perform this job successfully, an ... using KPIs and metrics to track operational performance and customer feedback trends and identify areas for improvement +...to recommend areas of focus to improve the customers' service experience + Provide ongoing support, working closely with… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …health insurance through the FFM. You will also get to showcase your exceptional customer service skills when speaking with consumers via a cloud-based telephony ... as Surge. **What is the position?** The Case Analyst II plays a significant role on a fully remote...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Ryder System (Lansing, MI)
- …Responsibilities** + Performs other duties as assigned. **Skills and Abilities** + Demonstrates customer service skills + Must have customer service ... HERE. (https://ryder.com/job-applicant-privacy-policy)_ **We are immediately hiring an Operations Coordinator II in Lansing, MI for our Supply Chain Solutions… more
- WM (Lansing, MI)
- … customer contract commitments during face-to-face interactions. All escalations for customer service within the defined territory will be resolved through ... customers. The SAE will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …control facility hardware and software problems. + Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded ... with the ability to obtain and maintain an ADP IT- II Public Trust Clearance based on the minimum of...**Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more