- Concentrix (Lansing, MI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Zebra Technologies (Lansing, MI)
- …their needs are not only met but exceeded. + Collaborate closely with technical support and customer service teams to enhance overall customer ... United by curiosity and care, we develop dynamic solutions that anticipate our customer 's and partner's needs and solve their challenges. Being a part of Zebra… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mitsubishi Chemical Group (Lansing, MI)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Verint Systems, Inc. (Lansing, MI)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Lumen (Lansing, MI)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Rocket Software (Lansing, MI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (Lansing, MI)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Highmark Health (Lansing, MI)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- General Motors (Lansing, MI)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Confluent (Lansing, MI)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- CBRE (Lansing, MI)
- …customer discussions towards resolution and redefine business and technical requirements into clear, high-quality solutions. Financial proficiency and competence. ... EV Technical Solutions: Operate & Maintain Job ID 200338 Posted 27-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management,… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- CVS Health (Lansing, MI)
- …plan details, benefit plan details, member self- service tools, etc. * Uses customer service threshold framework to make financial decisions to resolve member ... information and available services created to enhance the overall customer service experience with the company (ie,...with colleagues and co-workers to deliver a world class customer experience. * Serves as SME providing technical… more
- Concentrix (Lansing, MI)
- …are highly preferred. + Proven ability to work independently with strong customer service , problem-solving, and communication skills. + Comfort in presenting ... Job Title: Consultant- Customer /Solution Support Engineer - Azure Infrastructure...+ Provide comprehensive systems architecture, administration, operations, and software support . + Solve advanced technical issues and… more
- Travelers Insurance Company (Lansing, MI)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... from our customers, agents, and third parties. Within established timeframes, the Customer Service Advisor will: -Assists customers, agents, and third parties… more
- HealthEdge Software Inc (Lansing, MI)
- … Support Engineer is a seasoned individual who will join the customer support team to provide application support forstate-of-the-arthealthcare ... of technologies combined with deep knowledge ofHealthEdge'sproducts to provide exceptional customer support . **The Product:** _With_ _HealthRules_ _Payer,_ our… more