- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Springfield, IL)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Patten CAT (Bartonville, IL)
- …Area: Transportation / Logistics / Supply Chain Position: Transportation Manager Location:Bartonville, ILTravel:Up to 20% (Domestic) As aTransportation Managerat ... closely with suppliers, procurement, and internal teams to maintain service levels. + Performance Monitoring:Track shipping metrics and report...environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls… more
- Affordable Care (Peoria, IL)
- …The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk ... **We are looking for a Front Desk Assistant to join our team!** **Affordable Dentures...reports, invoices and correspondence to the accounting and management service providers + Answer incoming telephone calls and provide… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- Carle Health (Peoria, IL)
- …directing and controlling the daily OR schedule to provide quality service for the Perioperative patient. Maintains active communication among medical staff, ... of the Surgery Department, Sterilization Department, and Endoscopy Department when Manager is not present. + Assumes daily responsibility for coordination of… more
- H&R Block (Canton, IL)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Springfield, IL)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Fresenius Medical Center (East Peoria, IL)
- …ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education ... can be made. + Day to day work includes desk and personal computer work and interaction with patients,...+ Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all… more
- Pacific Northwest National Laboratory (Springfield, IL)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- JBS USA (Beardstown, IL)
- …out FSCAR's and/or ensuring FSCAR's are filled out by the department supervisor and/or manager in which the deficiency was observed. + Ensure that the corrective and ... Food Safety Orientation with Training Department. **Physical Requirements:** + Desk work + Lifting + Climbing stairs + Frequent...401(k): company match beings after the first year of service and follows the company vesting schedule + Incentive… more