- Aston Carter (Seattle, WA)
- Hiring a Program Manager for large tech company in Seattle. WA! Must have experience with creating and/or analyzing customer surveys. If interested, please ... apply directly. Job Description We are seeking a dedicated Project/ Program Manager II to join our dynamic...trends and experience in marketing analytics. + Familiarity with voice of customer /feedback programs and survey creation.… more
- Coinbase (Olympia, WA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Hilton (Olympia, WA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Amazon (Seattle, WA)
- … success for Amazon's fastest-growing smart property platform? We're seeking a Senior Program Manager to establish and own dedicated deployment program ... management for Alexa Smart Properties enterprise customers. As a Senior Program Manager for Alexa Enterprise Support, you will build and execute deployment … more
- Amazon (Seattle, WA)
- …location, program eligibility, and delivery options. As Principal Product Manager -Technical, you are the end-to-end owner of your product's vision, strategy, ... refunds processing. We are looking for a Principal Product Manager - Technical, in the CPJ product team. In...the purchase journey. Key responsibilities include: * Be the voice of the customer - you are… more
- Oracle (Olympia, WA)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... puzzles you've been dreaming of as our Principal Technical Program Manager . If you have a passion...+ Ensure high standards and consistency for the Oracle customer experience. Qualifications + Five or more years of… more
- Amazon (Seattle, WA)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (Seattle, WA)
- …and work with engineering teams to deliver that future state. You will be the voice of the customer , and will advocate for their needs throughout the design, ... experience. Key job responsibilities As a Sr. Product Manager , Technical on our team, you will define the...engineers, data engineers and scientists, and other product and program managers. You will ensure that Customer … more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Partner Marketing Program Manager ** **Why We Have This Role** We are seeking a strategic ... and operationally excellent Partner Marketing Program Manager to build and scale our...join a diverse and inclusive community that values the voice of each individual + You will have the… more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...share information on industry trends. As a Senior Marketing Manager - Content & SEO, you will play a… more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...share information on industry trends. As a Senior Marketing Manager , you will play a critical role in driving… more
- Amazon (Seattle, WA)
- …We are seeking an experienced, collaborative and enthusiastic person for the position of Program Manager - Podcast Operations. This is a full-time position in ... metrics, track progress, create SOPs, and operate through obstacles to achieve program objectives. * Provide premium assistance for our podcast partners in managing… more
- Coinbase (Olympia, WA)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our… more
- Coinbase (Olympia, WA)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... guide members to new products and features. * Translate voice of customer insights into roadmap changes...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- AireSpring (Seattle, WA)
- …Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program ". Channel Manager - Full Time, Regional, Remote Company Description ... by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20… more
- Datavant (Olympia, WA)
- …from complexity and enabling teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop Voice of ... insights to inform product roadmaps and priorities. + **Develop Voice of Operations Programs:** Partner with Operations to gather...Bring** + 5-7 years of experience in product management, program management, customer experience, or a similar… more
- Amazon (Seattle, WA)
- …who depend on our innovations. This isn't a traditional product role-you'll be the voice of the customer and the champion of product value, translating ... matter expert who understands both technical capabilities and business needs * Create Voice of Customer (VOC) mechanisms that capture insights and translate them… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added Customer Support in Crypto. Our team is dedicated to...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a key partner… more
- Amazon (Seattle, WA)
- …advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to ... scale, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive… more
- Cisco (Seattle, WA)
- …- including triage and investigation workflow, and automation and response integrations. + ** Customer Engagement:** Act as the voice of the customer ... **Engineering Product Manager - Enterprise Security** Splunk, a Cisco company,...threats. You will serve as a technical leader and customer advocate, driving the product roadmap through deep engagement… more