- Amergis (Worcester, MA)
- …partnered with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. ... Details of the position include: Position: Call Center Agent Location: Worcester, MA Facility Type: Major Hospital Start: ASAP Duration: 13 weeks to start,… more
- U-Haul (Somerville, MA)
- …If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and professional growth within its ... Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls from and to customers. +… more
- Aspen Dental (Boston, MA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Humana (Boston, MA)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... caring community and help us put health first** The Agent Support Representative provides timely and effective sales support...and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of… more
- Sedgwick (Boston, MA)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Springfield, MA)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Cayuse Holdings (Boston, MA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Kyndryl (Boston, MA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- East Boston Neighborhood Health Center (MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the… more
- TD Bank (Burlington, MA)
- …and procedure for Customer Authentication + Acts as Dual Control agent when required + Follows all required open/close procedures **Employee/Team Accountabilities:** ... our best to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... + Professional Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- Cardinal Health (Boston, MA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of innovative global policies requirements andstrategies for Quality Systems. + Change agent to break down barriers to prepare and influence direct team other ... leading a team with integrity and unity. + Change agent to break down barriers to prepare and influence...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Beth Israel Lahey Health (Burlington, MA)
- …making a difference in people's lives.** The mission of the Lahey Hospital & Medical Center (LHMC) Nursing Division is to build on a legacy of nursing excellence by ... and wisdom, the conviction to act as an ethical agent despite adverse consequences, and the ability to listen...Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. + Incorporate Lahey Hospital and Medical… more
- Cecelia Health (Boston, MA)
- …to the appropriate clinician. + Simultaneously navigate three technology platforms (eg patient service center with an integrated call center , EHR system, and ... Requirements and Experience: + 2+ years of healthcare/clinical experience. + Call agent experience is preferred. + Passionate about customer service and member… more
- Beth Israel Lahey Health (Burlington, MA)
- …echocardiograms. + Ability to place and remove peripheral IV to administrate contrast agent or agitated saline when criteria for imaging use are met via ... Requirements:** + Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. + Incorporate Lahey Hospital and Medical Center … more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more