- Needham Bank (Needham, MA)
- Job Descriptions: This contact center leadership position is responsible for the evaluation and analysis of the CCC (Customer Care Center ) and BCC (Business ... of call criteria and evaluates performance against call standards that utilizes a contact center industry standard for consistency in operational outcomes. +… more
- Evolent (Boston, MA)
- …and resolve technical issues, ensuring minimal disruption to contact center operations. + **Service Requests & Incident Management :** Efficiently handle ... Incident Management processes. + **Performance & Optimization:** Partner with contact center operations to analyze business requirements and recommend… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- South Middlesex Opportunity Council (Framingham, MA)
- …+ Develop Individual Employment Plans in conjunction with the Housing Assistance case management team to support each client's needs and goals. + Cultivate and build ... for the family. + Teach courses at the Opportunity Center that are consistent with the overall goals of...Employment Services. + Indirectly reports to Division Director of Workforce Development. + Direct reports of this position are… more
- State of Massachusetts (Boston, MA)
- …is looking for leaders, thinkers, creators, and innovators. We are a diverse workforce that reflects the diverse population that we serve. The Human Resources ... *Join Our Team: Deputy Director of the Employee Service Center (ESC)* *About the Employee Service Center ...delivering exceptional customer service as the primary point of contact for HR services across the Commonwealth. We support… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... the Senior Project Manager (SPM) will oversee all aspects of the project management processes for interim space changes, renovations, and new construction. They will… more
- State of Massachusetts (Wrentham, MA)
- …for full-time and part-time positions on multiple shifts throughout*Wrentham Developmental Center of the Southeast Region of DDS*.* The Department of Developmental ... Worker I position are available in Wrentham, MA at the Wrentham Developmental Center . *_Duties and Responsibilities (these duties are a general summary and not all… more
- State of Massachusetts (Wrentham, MA)
- …posting for full-time positions on multiple shifts throughout the*Wrentham Developmental Center of the Southeastern Region of DDS*.* The Department of Developmental ... I POSITIONS AVAILABLE IN THE FOLLOWING Wrentham, MA at the Wrentham Developmental Center . */_Duties and Responsibilities (these duties are a general summary and not… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... ensure quality prevention and screening service delivery, tracking, data management , reporting, and contractual follow through. Actively participates in… more
- State of Massachusetts (Wrentham, MA)
- …Capacity to remain calm in a high stress environment. * Excellent time management and communication skills. * Develop and maintain a respectful, caring, tolerant, ... ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... is consistently learning how to better utilize EPIC (NeighborHealth's practice management software), comply with the various payor requirements and maintain a… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... , projects and/or accounts and provide immediate feedback to management . + Utilize payor websites to research policies and...Accounts Leadership with various payors as part of the contact group responsible for updates and information required to… more
- North Shore Community Health (Peabody, MA)
- …Comprehensive primary care. + Dental services. + Behavioral health care. + Care management . + Pharmacy services. + Substance abuse disorder treatment. + Nurse care ... management . + Insurance enrollment assistance. NSCH operates service sites...opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels,… more
- Beth Israel Lahey Health (Boston, MA)
- **Overview** **The Adult Diabetes Section of the Joslin Diabetes Center is seeking to recruit academic Clinical Endocrinologist(s)** to join its large group of ... participating in clinical care, research, and teaching. The Joslin Diabetes Center , a world-renowned diabetes institution affiliated with Harvard Medical School and… more
- North Shore Community Health (Gloucester, MA)
- …We are looking for a Medical Assistant (MA) for our Gloucester Family Health Center . Reporting to the Clinical Nurse Manager the Medical Assistant is responsible in ... the processes. As a team member at our health center , you will work with staff who are racially,...comprehensive primary care, dental services, behavioral health care, care management , pharmacy, substance abuse disorder treatment, nurse care … more
- Beth Israel Lahey Health (Boston, MA)
- …Center including: individualized assessment, hands-on device teaching, medication management , and safety training. CURRICULUM DEVELOPMENT & IMPLEMENTATION: + ... Educator - Nurse** provides state of the art diabetes self- management education (DSME) in a variety of settings, to...the unique and diverse populations seen within Joslin Diabetes Center . + Research: Participate in research efforts within the… more
- Teradyne (North Reading, MA)
- …Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at ### or contact them at ... and applications around the world! We attract, develop, and retain a high-performance workforce , comprised of people with diverse backgrounds and a shared drive for… more
- North Shore Community Health (Peabody, MA)
- …Comprehensive primary care. + Dental services. + Behavioral health care. + Care management . + Pharmacy services. + Substance abuse disorder treatment. + Nurse care ... management . + Insurance enrollment assistance. NSCH operates service sites...opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels,… more
- Harvard University (Cambridge, MA)
- …the organization. Primary duties include supporting the strategic mission of the Center via oversight of day-to-day financial management , processing, budget ... of 8 years of progressively responsible finance and administrative management experience and management of staff direct...between you and your manager. The health of our workforce is a priority for Harvard University. With that… more
- Boston University (Boston, MA)
- … including strategic planning, financial stewardship, budget creation, resource allocation, workforce management , and related decision-making. + Evidence of ... will be internationally recognized, with a proven academic and administrative management record. They will possess visibility within the research community as… more