- Michaels (Falmouth, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - FALMOUTH, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Boston, MA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Humana (Boston, MA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Hilton (Boston, MA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Liberty Utilities (Fall River, MA)
- …and emerging AI-powered platforms. Managing projects that drive measurable improvements in customer experience and adoption such as seamless customer ... Program Manager , Self-Service (Utility Customer Service) LU...are trained on emergency policies and procedures. **Education and Experience ** + Bachelor degree or equivalent professional experience… more
- Celestica (Boston, MA)
- …- from the drawing board to full -scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- allego (Waltham, MA)
- …all named us as a top place to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play a pivotal role in ensuring our ... + Experience designing and delivering scalable enablement programs for customer -facing and technical post-sale teams. + Excellent ability to translate complex… more
- UKG (Boston, MA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... an individual who can successfully build and grow existing customer relationships selling our full suite of...pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process… more
- Google (Cambridge, MA)
- Senior Account Manager , Lead Generation, Large Customer Sales _corporate_fare_ YouTube _place_ Cambridge, MA, USA **Mid** Experience driving progress, ... marketing and advertising campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business transformation. + … more
- Liberty Utilities (Fall River, MA)
- Manager , Customer Field Service and Daytime Dispatch (Gas Utility) LU Service Corp. Fall River, MA, US, 02724 Our purpose is sustaining energy and water for ... achieve it. **Purpose** This role is responsible for managing customer field service activities such as meter reading, move...duties while keeping Safety top of mind. **Education and Experience ** + 10+ years of related industry experience… more
- Wolters Kluwer (Waltham, MA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management,...Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.… more
- Liberty Utilities (Fall River, MA)
- …+ Leads or contributes to cross company initiatives to advance offerings for enhanced customer experience . + Leads the overall go to market strategy for program ... Manager , Energy Efficiency and Customer Programs...recovering program costs and earning performance incentives. **Education and Experience ** + Bachelor's Degree in relevant field + 10+… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... model. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management,...level of autonomy, you will be expected to take full ownership of your customer portfolio and… more
- Philips (Cambridge, MA)
- **569966 Customer Project Manager , Imaging Systems/Construction - San Francisco Bay Area** Lead the successful delivery of customer installation projects ... experience through expert coordination, technical know-how, and exceptional customer service. **Your role:** + You'll manage end-to-end project execution for… more
- Guardian Life (Boston, MA)
- We are seeking a highly skilled and motivated **Product Development Manager (PDM)** to focus on Customer /Broker reporting. This role will be responsible for ... managing the definition and requirements for Customer /Broker reporting, including Guardian Insights (Self Service capabilities), stewardship reporting (recurring… more
- AutoZone, Inc. (Falmouth, MA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- Public Storage (New Bedford, MA)
- …Benefits** Total Rewards package available to our team: + We work **Flexible** and ** Full -Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm) + ... **Competitive wages paid weekly** + Employees become eligible for Full -time **Benefits** by working an average of 20+ hours...spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing… more