- Novo Nordisk Inc. (Worcester, MA)
- …managed care in the territory and its effect on prescribing decisions, and modify customer engagement and sales strategies Analyze local market to understand the ... plan and gain alignment on roles, responsibilities and standards of interaction and customer engagement ; communicate regularly to account team on priorities and… more
- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Ryder System (Springfield, MA)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Ensono (Boston, MA)
- …_HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **Position Summary:** The Sr. Account Manager , known as Client Engagement Executive at Ensono, is ... Client Engagement ExecutiveRemote - United StatesJR011238 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …REQUIRED: Bachelor's degree and a minimum of two years of relevant work experience ; excellent customer service and communication skills; ability to work ... Student/Industry Engagement Coordinator + Job Number: 24572 + Functional...the EECS Alliance Industry Officer and EECS Program Alliance Manager to develop and maintain relationships, as well as… more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Arrow Electronics (MA)
- **Position:** Customer Success Manager - CloudHealth **Job Description:** Job Description Are you passionate about maintaining and growing CloudHealth ... customer relationships? Arrow is looking for a Customer Success Manager who will grow the...Customer Success Business plans and leveraging Partners for Engagement Learn more about our Enterprise Computing Solution (ECS)… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Pegasystems (Boston, MA)
- Product Marketing Manager - Pega Customer Decision Hub Job Category: Product Management Location: US - Massachusetts - Remote + ShareCopying **Picture Yourself ... teams to optimize content for SEO and social media engagement . + Leverage customer insights to improve...experience in product marketing, preferably in B2B SaaS, customer decisioning, or marketing automation solutions. + Strong knowledge… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- American Airlines (Boston, MA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, distribution, ... plus!) + An effective communicator with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive… more
- Black & Veatch (Burlington, MA)
- …Consulting's asset management, strategy and planning, sustainability, transportation electrification, customer experience , and technology practices to help drive ... ** Manager , Consulting** Date: Jan 5, 2025 Location: US...Economics + Two or more years of project management experience + **Knowledge of a complete engagement … more
- Norstella (Boston, MA)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as ... focus on delivering value to our clients by driving customer journeys & engagement strategies, along with...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Boston, MA)
- …and third-party partners to deliver services to customers. + The Engagement Manager will serve as a customer interface and will plan, manage, and ... persistently threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their… more
- Merck (Boston, MA)
- …and manage the Regional Cardiovascular Lead team, driving the transformation of our customer engagement strategies within the US Pharma - Chronic Care business. ... (RCL), providing direction and support in shaping and executing customer engagement strategies. + Recruits, develops, and...+ 3+ years of Scientific and Clinical Thought Leader Engagement experience in the healthcare industry. \#RCL… more
