- Zoom (MA)
- …joyful and interconnected work environments by collaborating with global organizations. As an Onboarding Project Manager , you'll be the go-to guide for customers ... customers and translate those needs appropriately through the implementation and onboarding process Delivering projects following the Workvivo Customer … more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... enterprise solutions using cloud technologies. The team owns both front-end customer experiences and back-end services that enable Personal Information management,… more
- Wayfair (Boston, MA)
- …with those teams and other stakeholders that will lead to improved customer experience, enhanced supplier support , and potentially deliver positive financial ... 2021 alone. For this role within our Global Partner Support organization, you will be part of the "Get...with Tech, Operations, and Commercial teams to improve supplier onboarding experience and unlock business growth for new Suppliers.… more
- Highmark Health (Boston, MA)
- …value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of ... within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role… more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... We are looking for a passionate, results-oriented, and creative technical program manager to define and deliver innovative solutions for the Joining Amazon Tech… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager...to share potential new enrichment opportunities. + Leverages the support of the Customer Success Specialist to… more
- Amazon (Westborough, MA)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... Experience (MSP CX) team works backwards from Internal Customer Insights to Validate, Deploy and Support ...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Dodge Construction Network (Boston, MA)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member of our ... time-to-value + Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer… more
- CACI International (Jamaica Plain, MA)
- Sr. Customer Experience Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... US * * * CACI is seeking a Senior Customer Experience Manager for our US Air...opportunities. + Coordinate with technical teams to ensure smooth onboarding and migration of applications. + Develop and deliver… more
- Amazon (Cambridge, MA)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Amazon (Boston, MA)
- …Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs ... to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer and ... At Verint, we believe customer engagement is the core of every global...outcomes, business challenges, key KPIs, and providing recommendations. + Support creating and delivering a success roadmap that aligns… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Cisco (Boston, MA)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... retention, and facilitating workshops to review adoption progress and ensure successful onboarding . * Building positive relationships with customer partners to… more
- CVS Health (Wellesley, MA)
- …more personal, convenient and affordable. CVS Media Exchange is hiring a Senior Ad Tech Support Manager . This role will report to the Lead Director, Ad Tech ... convert CVS consumers to shoppers. The Senior Ad Tech Support Manager will be responsible for building...Management, Ad Policy and 3rd party vendors to ensure onboarding and client escalations are resolved in a timely… more
- Amazon (Westborough, MA)
- …organizational change management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Amazon (Westborough, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
- Zoom (MA)
- …+ Having experience in developing scalable, repeatable enablement programs that improve onboarding , training, and post-launch support for Channel Partners. + ... If you have a passion for enabling partners, facilitating adoption, and driving customer success, this could be the perfect opportunity for you. About the Team… more
- Amazon (North Reading, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,… more
- Amazon (North Reading, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from… more