- Fallon Health (Worcester, MA)
- …N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills **Fallon Health provides equal employment ... Responsibilities:** + Exhibits courtesy, compassion, empathy, and respect in all outbound communications with members and providers. Utilizes proper judgment in… more
- Hilton (Boston, MA)
- …contact center data to identify trends and using metrics to improve call center processes + Experience managing multiple departmental projects from concept ... benefits such as: + Go Hilton travel program: 100 nights of discounted travel with room rates as low...\(2\) years of experience working in a high\-volume contact center that handles inbound and outbound communication… more