- Insmed Incorporated (Boston, MA)
- …with peers and leadership. Collaborate with cross functional partners (Market Access, Patient Support ) to achieve shared business objectives in a compliant ... and/or Infectious Disease community desired. Preferred experience working compliantly in patient support models. Strong analytical skills with the proven… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the ... seeking a skilled Business Process Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Boston, MA)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... preferred. + 3-5 years of experience in related field of patient support programs preferred. + Previous management experience preferred. + Previous Quality… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Reporting Analyst **Location:** Cambridge, MA **About the Job** We are seeking a ... skilled CRM Reporting Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Patient Support Services - Systems Trainer **Location:** Cambridge, MA **About the Job** Join the team transforming care ... planning and implementation of all systems training for our CRM and Events Platforms. This will include programs design...meetings, virtual and on demand training courses, for our Patient Support Services (PSS) team.… more
- Sanofi Group (Cambridge, MA)
- …financial assistance or gap coverage. + Educate patients/families and healthcare providers about patient support services . Educate about patient ... specialty pharmacy and local resources. Conduct benefit investigation, provide patient education, enroll in patient support...to data integrity to ensure compliance and enhance our service offering. + Leverages CRM reporting tools… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …drive both efficiency and innovation. You will partner cross-functionally across Consumer, HCP, Patient Support Services and other cross-functional teams to ... Expertise in designing end-to-end patient experiences across digital, media, and patient support ecosystems. + People management experience **Takeda… more
- Cardinal Health (Boston, MA)
- …executive presence, facilitation, and stakeholder management skills. . Experience with CRM platforms like Salesforce, patient support technologies, or ... moment. **Responsibilities** . Design and execute enterprise-level change strategies that support transformation across patient services , pharmacy… more
- Deloitte (Boston, MA)
- …Owners, Designers, Developers, Architects) through the implementation of patient services technology solutions; including patient CRM , patient ... an Industry Solutions Senior Consultant specializing in Life Sciences Patient Services , you will play a pivotal...patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and… more
- Sanofi Group (Cambridge, MA)
- …pharmaceutical operations + Background in patient services , case management , or healthcare operations + Salesforce CRM or similar platform experience ... a strategic operational leader responsible for driving excellence across the Rare Disease Patient Support Services (PSS) Department. This pivotal role will… more
- Deloitte (Boston, MA)
- …health. Work you'll do As an Industry Solutions Manager specializing in Life Sciences Patient Services , you will play a pivotal role in helping Patient ... Services clients achieve their transformation goals. Leveraging your expertise in patient services , you will interface between pharmaceutical, biotech or… more
- Cardinal Health (Boston, MA)
- … Customer Service Management leads program staff performing actions including: customer service , and other patient services . + Oversee daily ... to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises...+ Report system issues that can impact our client relationship management system ( CRM ) and/or… more
- Sanofi Group (Cambridge, MA)
- …verbal and in writing **Preferred experience** + Pharmaceutical and/or Patient Support Services experience + Salesforce/ CRM knowledge + Snowflake ... reporting-ready datasets on the Patient Journey and/or Patient Support Services workflows +...groups to address them and deliver prompt, efficient, quality service + Work with Digital and Business stakeholders to… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... the data democratization, reporting and global analytics. You'll be responsible for: + CRM monitoring + Provide support to Medical team ensuring activities are… more
- Takeda Pharmaceuticals (Cambridge, MA)
- … care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient -focused company that will ... span all HCP marketing stakeholders and channels. Working closely with our customer engagement colleagues, you will develop and execute tactics likely including but… more
- OptiMindHealth (Cambridge, MA)
- …referrals from medical providers. 6. Document meeting results and necessary follow-up in the customer relationship management ( CRM ) system. Prepare and ... join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since... customer . Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …digital marketing (email, SMS, SEO/SEM, social media, programmatic), and the use of CRM ( customer relationship management ) and CDP (consumer ... shaping and driving Beth Israel Lahey Health's (BILH) digital customer engagement platforms, with a focus on digital marketing...architect with deep experience in digital tools: web, mobile, CRM , self-scheduling, and patient portals. + Ability… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have a ... + Provide customer with copy of their service records upon completion of service...of service visit + Maintain and update customer data in ERP and CRM with… more
- Option Care Health (Boston, MA)
- …Representative will travel within their territory developing provider relationships and driving patient referrals to support infusion services within their ... (ie biologics coordinator) to appropriately promote Option Care Health and provide industry leading customer service + Maintain a call average as outlined in the… more
- Insight Global (Hyannis, MA)
- …for proper insurance billing - Maintain organized office filing system and retrieve patient records - Greet patients upon arrival, assist with patient ... front desk will maintain the organization of the office, support the Office Manager , and ensure a...candidate is also expected to provide compassionate and informative service to patients while managing patient communication,… more
