- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Hilton (Little Rock, AR)
- …ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call volume, ... work experience in large call center operations \(more than 500 seats\) or contact center workforce planning + Experience using contact center … more
- Cardinal Health (Little Rock, AR)
- …to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members ... to patients who need them-faster.** **_Responsibilities_** The Clinical Operations Supervisor leads program staff performing actions including customer service,… more
- Cardinal Health (Little Rock, AR)
- …enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily ... patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service,… more
- Otis Elevator Company (Little Rock, AR)
- …72211 USA Otis Elevator Company is searching for a highly motivated Maintenance/Service Supervisor to oversee the servicing and repair of equipment as well as ... relationships with co-workers, field employees, clients, and others in contact with the job **Education / Certifications** + High...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Cardinal Health (Little Rock, AR)
- …therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and ... key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal...preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred +… more
- Arkansas Electric Cooperative Corporation (Little Rock, AR)
- …+ Provides updates to management on the status of Meetings, Events, Mail Center Business, and Pool Car Schedules. + Supervise Meeting Coordination with internal and ... relationships with personnel and serves as first point of contact for all room issues and provides timely response...services and front desk staff. + Responsible for mail center equipment along with copier service, supplies, and installation.… more
- First Horizon Bank (Little Rock, AR)
- …8:00 AM - 6 PM FRIDAY 8:45 AM - NOON SATURDAY **Summary** The Banking Center Manager manages all banking center employees and supervises day-to-day operations of ... the banking center while ensuring safety, operational soundness and excellent service...reports on business unit operations verses budgetary goals for supervisor Assists subordinates in resolution of difficult and or… more
- Entergy (Little Rock, AR)
- **Job Title:** Manager, Control Center Business Assurance **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, Inc.-ESI (OLD) The preferred ... safe, reliable, and customer-centric performance of Power Delivery Reliability Control Center business processes and technology. Drives day-to-day process and tool… more
- State of Arkansas (Little Rock, AR)
- ADH SUICIDE PREVENTION CALL CENTER SPEC Date: Mar 3, 2025 Req ID: 47546 Location: Little Rock, AR, US, 72205 Category: AR DEPARTMENT OF HEALTH Anticipated Starting ... This position is in a twenty-four (24) hour communications center . Shift work is required at all times with...at all times with holidays and weekend work included. Supervisor has the right to change any or all… more
- Fresenius Medical Center (Little Rock, AR)
- …event that your credential or certified status changes, you must notify your supervisor immediately. + Capable of working in a challenging environment which requires ... I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. **ADDENDUM:** Managers in each state must determine… more
- Arkansas Children's (Little Rock, AR)
- …trials, and community-based projects, supervised by the Clinical Research Supervisor and Principal Investigator. Responsibilities include meticulous adherence to ... by implementing effective screening strategies. Schedules and performs initial contact with prospective research subjects and follow-up visits; understands and… more
- Entergy (Little Rock, AR)
- …Entity:** Entergy Services, Inc.-ESI (OLD) **Job Summary/Purpose:** The Consolidated Security Operations Center Analyst II will report to the Supervisor of CSOC ... information regarding the essential job functions of this position, please contact the supervisor or manager responsible for this position._ _Please note that… more
- Tractor Supply Company (North Little Rock, AR)
- …by business needs. * Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome. * Complete ... climb ladders. + Ability to move throughout the distribution center for an entire shift. + Ability to safely...and customers. + Ability to handle and be in contact with birds/poultry. + Ability to successfully complete all… more
- Pearl Interactive Network (Little Rock, AR)
- …(LCSW, LPC, LMFT) preferred + Minimum 1-year related post-graduate work experience + Contact /call center experience preferred due to high call volume. + Must ... service standards. + Act as a clinical Point of Contact (POC) for the supervisors when indicated by business...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- Tractor Supply Company (Little Rock, AR)
- …the B2B and Bulk customers' expectations. The role will serve as the primary point of contact for B2B & Bulk customers in the field. This role will also act as the ... Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform...with internal partners locally and at the Store Support Center for the support needed to sustain B2B &… more
- H&R Block (North Little Rock, AR)
- …and/or TSC Supervisor . **Job ID:** 531084BR **Address1:** 2819 Lakewood Village Center **City:** North Little Rock **State:** Arkansas **About H&R Block ** **:** ... related to the overall office's operations. Function as a single point of contact for technical support for internal and/or external customers across the entire… more
- Veterans Affairs, Veterans Health Administration (Little Rock, AR)
- …with all levels of Veterans Integrated Services Network (VISN) and medical center personnel and relate effectively with customers, families, and the community as ... District of Columbia. Preferred experience: Minimum of 2 years Supervisor /Leadership required. Experience in Healthcare Quality/Survey readiness required. NAHQ… more
- CVS Health (Little Rock, AR)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... your store. Technicians are often the first point of contact to assist our patients and customers to deliver...oral communication + Any additional tasks as directed by Supervisor or Manager **Preferred Qualifications:** + 1-3 years previous… more