- CAI (Little Rock, AR)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests This position ... customer problems + Escalate unresolved calls to appropriate support staff or service group + Adhere...responsibilities as required or assigned + Read and comprehend technical service manuals and publications + Detect… more
- GovCIO (Little Rock, AR)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Little Rock, AR)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Confluent (Little Rock, AR)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Little Rock, AR)
- …sessions, on-site visits, etc.) **What You Will Bring:** + Demonstrated success in Customer Success, Customer Support or Professional Services function for ... Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the...function as the primary point of contact for all technical , product and support questions on a… more
- LiveRamp (Little Rock, AR)
- …to enable client satisfaction and company growth. + Work in tandem with LiveRamp's Global Customer Support team while providing technical support to many ... to a rapidly growing team? Consider joining us. Our Technical Support team is scaling and we're...support tickets while delighting our clients with excellent customer service . About you: + Willingness to… more
- Mitsubishi Chemical Group (Little Rock, AR)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Little Rock, AR)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Verint Systems, Inc. (Little Rock, AR)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Rocket Software (Little Rock, AR)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Little Rock, AR)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Little Rock, AR)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- State of Arkansas (Little Rock, AR)
- …tier 2 technical support for Enterprise Infrastructure systems. Excellent customer service combined with expert technical skills to provide the ... COMPUTER SUPPORT ANALYST Date: Jan 8, 2025 Req ID:...the agency or institution. Ability to read and interpret technical literature and evaluate product acceptability and/or quality. Ability… more
- LiveRamp (Little Rock, AR)
- …As a Technical Account Manager (TAM), you will provide exemplary technical service to LiveRamp's most strategic customers to make them successful ... with the LiveRamp product suite. You will be the technical expert and trusted advisor to your customers, building...workflows. + Collaborate cross-functionally with teams like Product and Support to create customer -specific rollout plans for… more
- Concentrix (Little Rock, AR)
- …Dynamics 365 Marketing to drive our marketing automation strategy and optimize customer engagement through technology. As a Technical Architect, you will ... Job Title: D365 Marketing Automation Technical Architect Job Description We're Concentrix. A new...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
- Highmark Health (Little Rock, AR)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Confluent (Little Rock, AR)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- State of Arkansas (Little Rock, AR)
- …payable, to ensure proper payment of invoices, and performs assigned accounting duties. Provides technical customer service support to other departments ... Services' goal is to create a more efficient government through outstanding service delivery and collaboration across state government. The department is comprised… more
- CBRE (Little Rock, AR)
- …customer discussions towards resolution and redefine business and technical requirements into clear, high-quality solutions. Financial proficiency and competence. ... EV Technical Solutions: Operate & Maintain Job ID 200338 Posted 27-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management,… more
- Concentrix (Little Rock, AR)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more