- NTT America, Inc. (Des Moines, IA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Des Moines, IA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- John Deere (Johnston, IA)
- …will be based in Johnston, IA or potentially another John Deere location** As a ** Customer Success Manager ** for **Solutions as a Service (SaaS)** located in ... Iowa - Johnston_ **_Function:_** _Marketing and Sales (CA)_ **_Title:_** _Customer Success Manager - 117204_ **_Onsite/Remote:_** _Partial Remote Position_… more
- ISC2 (Des Moines, IA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Cengage Group (Des Moines, IA)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... progress towards sales goals. Builds mitigation plans where needed. + Customer success initiatives: Leads and drives projects and initiatives focused on… more
- Corteva Agriscience (Des Moines, IA)
- …vendor support teams. + Drive continuous improvement efforts within the team. + Cultivate a " customer success manager " mentality to the vendor team. + Use ... also understanding and responding to the Voice of the Customer . **As a Technology Leader** + Provide leadership in...metrics-based approaches to measure team success and impact on users. **How an IT Application… more
- iCIMS (Des Moines, IA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- SHI (Des Moines, IA)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Des Moines, IA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Capital One (Des Moines, IA)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Des Moines, IA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Des Moines, IA)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Des Moines, IA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Acosta Group (Des Moines, IA)
- …and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all ... Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions,… more
- OSL Retail Services (Ankeny, IA)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... Overview Wireless Manager Are you a dynamic leader with a...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- Tractor Supply Company (Ankeny, IA)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- Zoom (Des Moines, IA)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Norstella (Des Moines, IA)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... Client Success Renewals Specialist Company: MMIT Location: Remote, United...client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent… more
- Zoom (Des Moines, IA)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Cengage Group (Des Moines, IA)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with… more