- HomeSafe Alliance (Topeka, KS)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- HomeSafe Alliance (Topeka, KS)
- … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
- HomeSafe Alliance (Topeka, KS)
- … Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their ... is looking for a highly skilled and motivated **Overnight** ** Customer Care Supervisor** to provide support to...The role requires strong business acumen of a REMOTE contact center and customer relationship… more
- Prime Therapeutics (Topeka, KS)
- …drives every decision we make. **Job Posting Title** Supervisor Customer Care - Philadelphia PACE Application Center **Job Description Summary** Primary ... Application Center Experience Preferred. + Manages the customer care management (CMC) and supports services...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Prime Therapeutics (Topeka, KS)
- …and drives every decision we make. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center **Job Description Summary** This ... customer administrative concerns as the first line of contact - this may include claim resolutions and other...or participates in activities as requested that help improve Care Center performance, excellence and culture. +… more
- Lincoln Financial Group (Topeka, KS)
- …72954 **The Role at a Glance** We are excited to bring on a Claims Customer Care Associate to join our claimant excellence team supporting Group Protection in ... to perform in this fast-paced environment. As a Claims Customer Care Associate, you will be responsible...(example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between… more
- Centene Corporation (Topeka, KS)
- …departments for further resolution + Maintains performance and quality standards based on established contact center metrics + Provides customer service in a ... changes everything for our 28 million members as a Customer Care professional at Centene. As a...high pace contact center environment over the phone, via live chats and… more
- Merck (Topeka, KS)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- CVS Health (Topeka, KS)
- …single point of contact on a client-facing team in a call center environment. Responds to client service requests and issues, including enrollment and billing, ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- CAI (Topeka, KS)
- …for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will provide first level support...care . + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated… more
- Prime Therapeutics (Topeka, KS)
- … customer experience while meeting service level guarantees. **Responsibilities** + Manage the contact center and customer service teams to ensure overall ... Member Services is responsible for leading and developing the Contact Center in a manner that ensures...Center in a manner that ensures world class customer service is delivered to Prime's members and clients.… more
- Conviva (Topeka, KS)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Glory Global Solutions (Topeka, KS)
- …Field Service team, you will be empowered to:* Directly manage all aspects of customer service and care with our clients * Independently troubleshoot and repair ... cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash...we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing… more
- Evolent Health (Topeka, KS)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize… more
- Evolent Health (Topeka, KS)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new opportunities, and define solution differentiators.… more
- Veterans Canteen Service (Topeka, KS)
- …Heroes. Veterans Canteen Service (VCS) located in the Topeka, KS, VA Medical Center is celebrating over 78 years of service! We provide retail, food, coffee, ... and vending services to Veterans and their care givers in VA facilities across the country. VCS...all! Job Types: Full-time Pay: Competitive Requirements: + Excellent customer service skills + Ability to read and interpret… more
- Intermountain Health (Topeka, KS)
- …Description:** 1) Leads a team(s) in providing strategic value to assigned customer (s) that include the following: (a) Manages supplier relationships (SRM) between ... (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c)… more
- Evolent Health (Topeka, KS)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new product opportunities and define differentiators.… more
- Evolent Health (Topeka, KS)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...ongoing identification of efficiencies and process improvement, and a customer -centric approach, ensuring that every team member contributes to… more
- Evolent Health (Topeka, KS)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...products to the market. + Bring voice of the customer to strategic growth planning initiatives, including by synthesizing… more