- Lumen (Harrisburg, PA)
- …and partners, working in close partnership with our Commercial Teams. The Director of Customer Experience will play a pivotal role in shaping and executing the ... customer experience (CX) strategy for large enterprise and large pursuit prospects. This leadership position is essential for driving programs that enhance … more
- Lumen (Harrisburg, PA)
- …that supports key commercial objectives. + Coordinate with internal stakeholders including Customer Success, Sales, and FP&A within each respective Customer ... of Work with BPO vendors, in collaboration with internal stakeholders, including Customer Segment owners, Procurement, and Legal. + Establish and maintain strong… more
- American Water (Mechanicsburg, PA)
- …sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening ... on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ The Dir , Operational Compliance is responsible for the day-to-day implementation and performance… more