- Humana (Harrisburg, PA)
- …caring community and help us put health first** The Workforce Management Lead applies and integrates advanced and predictive analysis, people metrics and reporting ... talent management, diversity and human resource compliance). The Workforce Management Lead works on problems of diverse scope and complexity ranging from… more
- Deloitte (Harrisburg, PA)
- …of the largest UKG implementations to date. Work you'll do As a UKG WFM Pro Advanced Scheduling Implementation Senior Consultant, you should expect to be involved in ... the following: + Implement UKG WFM Pro Advanced Scheduling modules including Advanced Scheduler, Time...be a true business partner with the credibility to lead the business - not just a seat at… more
- Naval Supply Systems Command (Mechanicsburg, PA)
- …organizational and management theories, principles and procedures in order to lead and/or supervise team members, provide subject matter expertise, policy guidance ... and interpretation for Workforce Management ( WFM ) programs, systems, training, and compliance programs. Specialized experience...must include performing the following: 1) Serves as a lead , supervisor, and/or Subject Matter Expert for one or… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Senior Manager, Engineering leads one or more product engineering teams within our WFM product family. This Senior Manager serves as a driver to organize ... expert in system architecture using Java technology stack with proven ability to lead teams and strive in high paced agile environment. **Principal Duties and… more
- TE Connectivity (Middletown, PA)
- …for the AMER Technical Support team. **RESPONSIBILITIES** 1. Supervise and lead a Global team of inside sales representatives, providing guidance, coaching, ... as various internal business partners, such as the inbound team, pre-qual, WFM team, marketing, engineering, customer service, and sales, to resolve customer… more
- Verint Systems, Inc. (Harrisburg, PA)
- …and engineering to develop comprehensive designs and implement solutions. + Lead technical discussions internally and with clients to understand contact center ... + Strong understanding of contact center concepts such as IVR, ACD, CTI, and WFM + Strong communication skills + Demonstrated ability to work in a fast-paced,… more