- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- CoreSite (Chicago, IL)
- …and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of ... that internal customer demands are met. A Tier 2 technician requires the following skills:...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- RKON (Chicago, IL)
- …and proven experience with Microsoft 365 and Teams. Must possess above average customer service , organizational, verbal and written skills. The goal of End ... do not contact. Responsibilities Include: + Provides world class customer service by acting as a ...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- RKON (Chicago, IL)
- …impacting issues as well as applying changes or modifications to existing support customer environments to maintain both quality of service and security ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. RKON does not… more
- Crash Champions (Westmont, IL)
- …Protech Caliber Elitek Elite Mobile Auto Solutions Journeyman Technical Parts Detailer customer service service advisor **Responsibilities** + Provide ... experience required + Proficient in Microsoft Office 365 required + Superior customer service skills required + Strong problem-solving capabilities required +… more
- Crash Champions (Lombard, IL)
- …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- International (Lisle, IL)
- …chat sessions or case system, including Tier 1 and Tier 2 support levels. + Resolves customer concerns raised during installation, operation, maintenance ... support Minimum Requirements + Bachelor's degree + At least 8 years of customer service experience and technical product knowledge + At least 1 year of lead… more
- Argonne National Laboratory (Lemont, IL)
- …for supervising and mentoring a team of 3-5 Tier 1 and Tier 2 support professionals in the IT Service Desk, which serves as the first point of ... The IT Service Desk Manager is a technical lead role...Desk's operations, applying ITIL frameworks to improve processes, enhance customer experience, and ensure alignment with the organization's strategic… more
- Keeper Security, Inc. (Chicago, IL)
- …in company policies + Know when to escalate more in-depth issues to the Tier 2 team + Provide excellent B2B customer service and top notch support + ... Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise...customer calls, tickets and chats regarding product problems, service questions and general client concerns + Consistently remain… more
- Rush University Medical Center (Chicago, IL)
- …case. **Summary:** This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests ... Chicago, Illinois Business Unit: Hospital: Rush University Medical Center Department: Employee Service Center **Work Type:** Full Time (Total FTE between 0.9 and… more
- Eaton Corporation (Chicago, IL)
- …headfirst into real-world problems, honing the skills you need to develop into a top- tier leader. Your assignments are more than tasks and busy work, they're your ... degree) with a $10,000 sign on bonus. This Field Service Engineering role includes a company vehicle and eligibility...August of 2025 * Minimum overall cumulative GPA of 2 .8 * Minimum of one internship/co-op experience or an… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... engage directly with users through face-to-face interactions, delivering exceptional service and ensuring their needs are met with professionalism...as a team with Tier II and Tier III to solve a customer 's issues.… more
- CoreSite (Chicago, IL)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... shift which requires the ability to regularly work from 2 :00 pm to 10:30pm CST Tuesday - Saturday. Mechanical...and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV… more
- Elkay (Downers Grove, IL)
- …documentation and knowledge sharing across all of IT. + Perform the standard functions of a Service Desk technician and tier 2 site support + Maintain and ... IT support in a large enterprise environment. A strong customer service mindset is the key to...system upgrades, deployments, and troubleshooting. **Qualifications/Requirements** + Minimum of 2 + Years of experience as a IT client support… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- CH Robinson (Lisle, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- Kyndryl (Chicago, IL)
- …Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- Xylem (Morton Grove, IL)
- … Center, ie scheduling, procurement, workorder processing, quoting, etc + Oversee Service Max software, ensuring alignment to business/ customer requirements. + ... invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The… more
- Encore (Rosemont, IL)
- …preferred. * 2 + years of field experience in specialty area is required. * 2 -3 years of customer service or hospitality experience is preferred. * ... Position Overview The Sr. Technical Lead is a Mid- Tier technical Operator, focusing on small general session...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more