- Samsung SDS America (Ridgefield Park, NJ)
- …its SaaS portfolio, we are hiring our first Head of Product Management to lead Caidentia from concept to market success . Position Summary: As the Head of ... innovation, driving next-generation solutions across industries. Our new eProcurement SaaS product, Caidentia, is designed to transform procurement processes for… more
- Wolters Kluwer (New York, NY)
- …and people management skills with a demonstrated ability to build, motivate and lead high-performing sales teams. + Success in building long-term relationships ... The Vice President Sales - SaaS will identify and execute on the overall...across North America. The primary responsibility will be to lead and manage a high-performing sales team to ensure… more
- Amazon (New York, NY)
- …and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's ... customer and employee experiences. As a Connect Customer Success Specialist, you will act as...experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.… more
- Insight Global (New York, NY)
- Job Description We're looking for a customer -centric Head of Customer Success Lead that's comfortable operating in an environment where they need to ... Skills and Requirements Proven experience in customer success or account management roles within B2B SaaS...within B2B SaaS environments. Experience managing both customer success teams & clients Expertise in… more
- Snap Inc. (New York, NY)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for an SMC Customer Insights Lead to join Snap Inc. This role will take ... ultimately supporting advertiser revenue growth. The successful candidate will lead the execution of SMC customer insights...Marketing, and Data Science teams will be critical for success in this role. The position will report to… more
- Amazon (New York, NY)
- …across a full range of independent agencies, as well as tech partners. The Customer Success team dives deep to identify what levers, initiatives, and sales ... rapid and exciting growth phase. We start with the customer and work backwards in everything we do, including...long-term solutions. Able to deliver independently and take the lead on local initiatives. * Translate partner and internal… more
- Justworks (New York, NY)
- …advocate for partnerships, aligning with teams across sales, marketing, product, customer success , and operations. + Clearly communicate partnership value ... Position Justworks as a premier partner in the PEO SaaS market. Operational Excellence + Lead and...Customer acquisition and retention driven by partnerships + Lead generation and pipeline growth from partner channels +… more
- Markem-Imaje (New York, NY)
- …and customer needs are captured Job Requirements: + 2+ years of success in generating new business for Martech SaaS solutions through cold outreach, ... Sales Development Representative Lead Location: New York, NY, US, 10010 Work...refining our outreach processes to enable scalability and long-term success . This role is critical to the continued growth… more
- New York Power Authority (White Plains, NY)
- Lead Billing Analyst Location: White Plains, US **Summary** The Lead Billing Analyst ensures timely and accurate production and distribution of customer ... contracts, policies, and procedures. This role involves generating and validating customer invoices, addressing various billing data requests from internal and… more
- Airtable (New York, NY)
- …a product-oriented engineering team and collaborate with cross-functional partners in sales, customer success , and marketing to drive the adoption and expansion ... on a weekly basis to collaborate across business-critical workflows. As a Product Lead for our product-led growth initiatives, you will be responsible for crafting… more
- Danaher Corporation (New York, NY)
- …want to work with a global, fast-paced, diverse team? Do you want to drive customer acquisition through SaaS software bookings and ARR growth across a targeted ... Lead cross functional teams to win and expand customer accounts, acting as the visible owner of the...record of engaging C-Suite decision makers to close multi-million-dollar SaaS deals and influence customer strategy and… more
- Cushman & Wakefield (New York, NY)
- …role straddling Product, Customer Experience and Support. Additionally, Product Success Lead will oversee analytics/data visualization teams to provide top ... ideal candidate will have a strong understanding of the SaaS market, ideally with Occupier Real Estate exposure, and... Lead and support a variety of strategic customer success projects, including setting up the… more
- DoorDash (New York, NY)
- …to lead our Commerce Platform Organization (Sales, Account Management, Integrations, Merchant Success ). In this role, you will lead the vision, strategy, and ... leadership, Sales S&O, Product, etc.) to create a high-performing SaaS platform model where you will drive revenue growth,...customer . + Motivate: The key input to our success is our people. We are looking for a… more
- Justworks (New York, NY)
- …you'll fit right in. Department Engineering Who You Are You possess white-glove customer support skills combined with creative tenacity. You are confident in your ... problems in a fast-paced environment. You know how to lead by example through timely and transparent communication, documentation,...competencies that support IT in an office environment. Your Success Profile What You Will Work On + Assist… more
- Amazon (New York, NY)
- …Amazon and is in a rapid and exciting growth phase. We start with the customer and work backwards in everything we do, including advertising. If you're interested in ... world-class advertising business with a relentless focus on the customer , you've come to the right place. Amazon Ads...of independent agencies, as well as AdTech and MarTech SaaS providers. Our team builds partnerships across the advertising… more
- Airtable (New York, NY)
- …these conversations, and will collaborate with multiple internal stakeholders (Account Executives, Customer Success Managers, Deal Desk, etc.) to help to ensure ... revenue retention Who you are + 5+ years of quota-carrying Post-Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS … more
- Broadridge Financial Solutions (New York, NY)
- …to identify priorities, structure initiatives, and execute plans with minimal oversight. + Lead critical client escalations, serving as a key point of contact and ... situations, maintaining focus on goals and outcomes. Program Leadership: + Lead cross-functional programs to align teams, remove roadblocks, and ensure timely… more
- Justworks (New York, NY)
- …create a seamless, efficient, and empowered revenue ecosystem-spanning Sales, Partnerships, Customer Success , and Marketing-that enables Justworks to deliver ... ahead. Cross-Functional Collaboration: + Cultivate strong relationships across Sales, Marketing, Customer Success , and Finance to drive shared revenue goals.… more
- Broadridge Financial Solutions (New York, NY)
- …resource allocation, variable compensation plans, deal structures and commercials + Lead all sales analytics and investment prioritization frameworks in partnership ... product performance and mix, compensation cost of sale, win loss ratios, ROI, customer acquisition cost, lifetime value, etc + Develop financial plans by evaluating… more
- Celonis (New York, NY)
- …as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling and contribution ... Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity...to overall sales team and business success . **The work you'll do:** + Lead … more