- Zurich NA (Madison, WI)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... 5 Mbps up and 10 Mbps down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills and the ability to type 32 WPM or… more
- SSM Health (Madison, WI)
- …WI-SSM Health West Beltline **Worker Type:** Regular **Job Highlights:** + Department: Call Center + Schedule: Part time, Day Shift (6:00am-11:00am Mon-Fri, ... 8:00am-4:00pm every other Sat) + Starting Pay: $15.00/hr (Offers are based on years of experience and equity for this role.) + Location: WI-SSM Health West Beltline **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job… more
- Trustmark (Madison, WI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Kelly Services (Madison, WI)
- …are right here in your backyard. **Kelly(R) is looking for a Customer Service Representative / Call Center to work at a premier company in Madison, ... all while being a vital part of your community. ** Call Center - CSR's needed! Must have...5pm **What's a typical day as a Customer Service Representative ? You'll be:** * Responding to internal and external… more
- Conviva (Madison, WI)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Humana (Madison, WI)
- …Zone.** **Required Qualifications** + **CANDIDATES** **MUST** **HAVE 1 OR MORE YEARS OF CALL CENTER EXPERIENCE (inbound or outbound)** + **Must** **reside in the ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Merck (Madison, WI)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Humana (Madison, WI)
- …experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + Grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- CAI (Madison, WI)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Envista Holdings Corporation (Madison, WI)
- …SKILLS AND ABILITIES: * Experience with Oracle or another CRM preferred. * 3+ years call center experience. * 2 years of inside or outside sales managing a ... Customer Care Representative Madison,WI POSITION DESCRIPTION: * Answers customer calls...script parameters: uses approved greeting and closure, completes the call to the customer's satisfaction and uses warranty guidelines… more
- Highmark Health (Madison, WI)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Highmark Health (Madison, WI)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- CVS Health (Madison, WI)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- TEKsystems (Madison, WI)
- …lines and ipads with these issues. Skills: Customer Tech support, optical Technician, call center , oracle, WPM, Microsoft Top Skills Details: Customer Tech ... support, optical Technician, call center , oracle, WPM, Microsoft Pay: 20/hr, CTH Additional Skills & Qualifications: Must: 1 years of customer service experience… more
- TEKsystems (Madison, WI)
- …that they assist over the phone. Preferred Skills & Qualifications: + +1 years of call center experience + High School Diploma Hours + Monday - Thursday 9- ... 5:30 + Friday 8:30-5pm This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions… more
- HomeSafe Alliance (Madison, WI)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- HomeSafe Alliance (Madison, WI)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Fresenius Medical Center (Madison, WI)
- …36-40 hours per week Typical shifts are 10-12 hours, with rotating on call required Competitive Pay! **PURPOSE AND SCOPE:** The registered professional nurse (CAP RN ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Fitchburg, WI)
- …Occasional evenings and Saturdays based on patient training needs Rotating on- call nights, weekends, and holidays **PURPOSE AND SCOPE:** The registered professional ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Fitchburg, WI)
- …Sign On Bonus Available + Monday - Friday schedule, no nights/weekends/holidays/on call + Rewarding development of direct patient care staff + Structured ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more