- HomeSafe Alliance (Madison, WI)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- HomeSafe Alliance (Madison, WI)
- … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
- HomeSafe Alliance (Madison, WI)
- …an Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their ... Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to...The role requires strong business acumen of a REMOTE contact center and customer relationship… more
- Prime Therapeutics (Madison, WI)
- …drives every decision we make. **Job Posting Title** Supervisor Customer Care - Philadelphia PACE Application Center **Job Description Summary** Primary ... Application Center Experience Preferred. + Manages the customer care management (CMC) and supports services...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Prime Therapeutics (Madison, WI)
- …and drives every decision we make. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center **Job Description Summary** This ... customer administrative concerns as the first line of contact - this may include claim resolutions and other...or participates in activities as requested that help improve Care Center performance, excellence and culture. +… more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …and judgment and possess excellent interpersonal skills. Responsibilities The Clinical Contact Center Triage Nurse Manager is self-directed and influences ... care . The Nurse Manager (NM) is a Registered Nurse who oversees Clinical Contact Center (CCC) Triage operations that provides 24/7 telephone triage to… more
- Zurich NA (Madison, WI)
- …multinational corporations. We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team ... Claims Call Center Representative 116763 Zurich is a leading multi-line...recommendations to the team to improve the quality of customer care . + Follow procedures to ensure… more
- Generac Power Systems (Jefferson, WI)
- …to customer interactions via email, phone, text or chat + Maintains contact center metrics including customer satisfaction, productivity and adherence + ... informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources… more
- Cardinal Health (Madison, WI)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Merck (Madison, WI)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- CVS Health (Madison, WI)
- …single point of contact on a client-facing team in a call center environment. Responds to client service requests and issues, including enrollment and billing, ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- Generac Power Systems (Jefferson, WI)
- …to customer interactions via email, phone, text or chat + Maintains contact center metrics including customer satisfaction, productivity and adherence + ... decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide… more
- CAI (Madison, WI)
- …for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will provide first level support...care . + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated… more
- Mass Markets (Madison, WI)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Prime Therapeutics (Madison, WI)
- … customer experience while meeting service level guarantees. **Responsibilities** + Manage the contact center and customer service teams to ensure overall ... Member Services is responsible for leading and developing the Contact Center in a manner that ensures...Center in a manner that ensures world class customer service is delivered to Prime's members and clients.… more
- Conviva (Madison, WI)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Walmart (Jefferson, WI)
- … care guidelines. Educate patients and store associates on eye health, including contact lens care , disease state management, and safety factors. + Consult ... Associate Optometrist is the clinical partner to the Vision Center Manager, and core to our mission of advancing...How You'll Make An Impact: + Provide evidence-based vision care to ensure patient's health and well-being by recommending… more
- Veterans Canteen Service (Madison, WI)
- …The Veterans Canteen Service (VCS) located at the Madison, WI, VA Medical Center is seeking part-time Food Service Workers/Barista to provide quality service to our ... + Will be subjected to hot and cold temperatures. Requirements: + Excellent customer service skills + Ability to read and interpret instructions and perform basic… more
- Evolent Health (Madison, WI)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize… more
- Evolent Health (Madison, WI)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new opportunities, and define solution differentiators.… more