- Lincoln Financial Group (Madison, WI)
- …**Requisition #:** 73897 **The Role at a Glance** We are excited to bring on a ** Manager ** to join the Call Center supporting our Retirement Plan Services ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call … more
- Indeavor (Madison, WI)
- Employment Category: Part Time Reports to: Level 1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst ... is our gateway to support Indeavor Call customers. Call Analysts must be empathetic while efficiently entering leaves on the behalf of employees. This role… more
- HomeSafe Alliance (Madison, WI)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Madison, WI)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Fresenius Medical Center (Madison, WI)
- …36-40 hours per week Typical shifts are 10-12 hours, with rotating on call required Competitive Pay! **PURPOSE AND SCOPE:** The registered professional nurse (CAP RN ... all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor...meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual… more
- CenterWell (Madison, WI)
- …and supports the unique needs of the senior population. The Senior Product Manager leverages their expertise in product management and primary care operations to ... product life cycle, from inception to market introduction. Post-launch, the manager monitors product efficacy, utilizing feedback from patients, customers, and… more
- Evolent Health (Madison, WI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... outcomes for this population. **What You'll Be Doing:** + The Behavioral Health Case Manager (LCSW or LMHC) will connect with the patients and their care team… more
- CVS Health (Madison, WI)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- Evolent Health (Madison, WI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Product Manager ** at Evolent will develop and communicate a clear...5 years of experience in a Product or Program Manager or similar role within a software development environment… more
- Evolent Health (Madison, WI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the culture. **What You'll Be Doing:** **Job Summary:** The **Software Engineering Manager ** at Evolent will lead a team of software/data engineers in designing,… more
- Evolent Health (Madison, WI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... outcomes for this population. **What You Will Be Doing:** + This RN Care Manager The RN CM will be providingremote and in personinteraction with patients and their… more
- Cengage Group (Madison, WI)
- …. As part of the US Higher Education team, the **Senior Marketing Manager , Brand** drives the Higher Ed brand strategy. This role implements, protects, upholds, ... and continues to refresh assets and improve the brand center . + Collaborate - works across marketing teams and...you may contact us at ###@cengage.com or you may call us at +1 ###. **About Cengage Group** Cengage… more
- Sharecare (Madison, WI)
- …work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines. Call center experience highly preferred. + Detail oriented, with ... learn more, visit www.sharecare.com . **Job Summary:** The CareLinx Operations Manager ensures operational activities are strategically organized and focused on… more
- General Motors (Madison, WI)
- …are seeking a highly skilled and experienced Hands-On Technical Lead to join our AI Center . The ideal candidate is a Data Scientist with a proven track record of ... trends, and advancements, bringing innovative ideas to the AI Center . + **Cross-Functional Collaboration:** Work closely with data engineers,...or application for employment, email us at ###@GM.com or call us at ###. In your email, please include… more
- Ford Motor Company (Madison, WI)
- …in crafting the future of how we do business, with the commercial customer at the center of everything we do. As the AI Lead Engineer, you should have a strong ... United States, if you need a reasonable accommodation for the online application process due to a disability, please call ###. \#LI-Remote **Requisition ID** : 38165 more
- Zoom (Madison, WI)
- …of QoS, network latency, jitter, and packet loss and their impact on call quality. + Experience with APIs for integrating telephony services (eg, RESTful APIs) ... enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're… more
- Humana (Madison, WI)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... service performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing workforce management software… more
- Pearson (Madison, WI)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...with the support of other engineers + Release and On- call duties -- Participate in release deployment activities and… more
- Pearson (Madison, WI)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Scrum Master of the Agile team + Release and On- call duties -- Participate in release deployment activities and… more
- Public Consulting Group (Madison, WI)
- …Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare ... + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit and internal control purposes.… more