- The Bank of New Glarus (New Glarus, WI)
- Job Summary: The Bank of New Glarus Video Customer Support (VCS) act as the Bank's personal representative with its customers by building strong ... to accommodate the extended operating hours and business needs of the Video Customer Support Center. Normal full-time hours would be Monday-Friday with… more
- Lincoln Financial Group (Madison, WI)
- …73273 **The Role at a Glance** We are excited to bring on a ** Customer Service Representative** to join our fast paced, high volume contact center team supporting ... perform and grow in this fast-paced environment. As a Customer Service Representative, you will serve as the first...call shadowing + 1 Week: Guided calls with trainer support + Available resources: Knowledge Base, team chat groups,… more
- Lincoln Financial Group (Madison, WI)
- …Role at a Glance** We are excited to bring on a Supervisor of EDI Production Support and Member Enrollment to join our Customer Data & File Solutions team in ... you'll be doing** + Supervises team and processes for the EDI Production Support and Member Enrollments teams. + Responsible for ensuring workloads are appropriately… more
- Lumen (Madison, WI)
- …schedules, work plans and performance requirements. Manages network maintenance at the customer site or remotely from a company location through subordinate ... field personnel and equipment vendors (with specialization in certain areas and providing on- site help as needed). * Technical Support - in-depth traffic… more
- System One (Madison, WI)
- …Number:** JO-2307-2240 **Primary Function** Provide daily virtual meeting and event support to clients hosting global, large-scale meetings. The Technician will ... agenda management, rehearsal and technical run-through, day of event technical support and moderation, and closing out event deliverables. This position requires… more
- Lumen (Madison, WI)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... in ensuring efficient and timely deployment of infrastructure projects to meet customer demand. The successful candidate will be responsible for evaluating and… more
- Lincoln Financial Group (Madison, WI)
- …supporting Lincoln Financial Group's secure website - identity and access management, site registration and login, web experience and content management, cache and ... to rapidly develop creative and efficient solutions that enhance the Lincoln customer and employee experience. **What you'll be doing** + Analyzes, designs, codes,… more
- Sedgwick (Madison, WI)
- …deployment. + Analyze and resolves customer service issues. + Providing an on- site CAT sale leadership, direction, and support repair process. + Work with ... Support CAT Repair Team Solution during events (greeting customer , maintaining customer waiting area, assist with...to doing the right thing - one where caring counts. Watch this video to learn more about us.… more
- Lincoln Financial Group (Madison, WI)
- …billing cycle. You will work with internal partners amongst all areas of customer onboarding ensuring a profitable business & customer -centric experience. If ... + Providing diverse range of information to team members' questions to support organizational capabilities. + Providing instructions to internal stakeholders on new… more
- Lincoln Financial Group (Madison, WI)
- …inventory during the busy season. **What you'll be doing** + Provide exemplarily customer service by providing phone support and correspondence to internal and ... will perform and deliver on routine and non-routine assignments independently to support customers and medical underwriters. You will ensure if proper documentation… more
- Lincoln Financial Group (Madison, WI)
- …We are excited to bring on a highly motivated **Group Claims Specialist** to support our ever-growing claims organization in a work from home environment. We are ... reside in the mountain or pacific time zones to support our west coast employer groups. _Background details_ As...consistent with company and state guidelines. + Providing exceptional customer service and proactively recognizing customer and… more
- Lincoln Financial Group (Madison, WI)
- …projects. The role will serve as a resource and central point-of-contact to support the configuration and deployment of system capabilities that enhance call routing ... chat channels) to provide a high quality and recommendable internal and external customer experience. **What you'll be doing** + Analyzes more complex business needs… more
- Nelnet (Madison, WI)
- …service lines, including those within the Privacy Practice, can arise periodically. Customer support of general information security is a shared responsibility ... GLBA, and FCRA Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical site visits, conduct interviews, make… more
- Lincoln Financial Group (Madison, WI)
- …that closely aligns with the specific responsibilities of system maintenance, projects, and customer support * 1+ Years: Review and analyze multiple complex data ... supporting change management and/or departmental/enterprise initiatives. * Providing system support in a production environment minimizing disruptions and ensuring… more
- Nelnet (Madison, WI)
- …GLBA, and FACTA Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical site visits, conduct interviews, make ... recurring and ad-hoc meetings and email communications, and assist with periodic support activities, such as tabletop exercises and facilitating risk assessments, to… more
- Lincoln Financial Group (Madison, WI)
- …a Glance** We are excited to bring on a **Business Analyst** to support enhancements across our Sales, Administration, and Director Surrounds value stream for ... organizational focus to drive efficiency, reduce expenses, and enhance the customer experience through the modernization of our administrative technology. That focus… more
- Lincoln Financial Group (Madison, WI)
- …at a Glance** This is a very exciting opportunity to join the ServiceNow Support Team as a Business Analyst. ServiceNow is an industry leading cloud-based platform ... with Process Owners and Requestors across IT and the Business enabling the Agile Support team to define and deliver on the strategic roadmap. You will manage epics,… more
- Lincoln Financial Group (Madison, WI)
- …concise and actionable way that provides factual data/information for decision support . You will also develop the overall Financial Analysis departmental strategy ... and oversees the comprehensive analysis and reporting of financial information to support and drive strategic executive decision making + Ensures the finance… more
- Lincoln Financial Group (Madison, WI)
- …financial and business operations then formulates and communicates recommendations to support business initiatives and management decisions. + Educates and leads ... and marries various aspects of the data into a usable format to support decision making. + Identifies and directs the implementation of process improvements that… more
- Lincoln Financial Group (Madison, WI)
- …Glance** We are excited to bring on a Consultant, Productivity Optimization to support the Group Protection business. _Background Details_ As a Consultant on the ... to ensure Lincoln is providing the highest level of customer satisfaction across our various business units. You will...e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to… more