- Amentum (Washington, DC)
- Amentum is seeking a ** Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team ... mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software and hardware troubleshooting… more
- Pearl Interactive Network (Washington, DC)
- …or similar agencies. + Proven track record of operational success within Call Center , Behavioral Health, or IT Support environments. + Expertise in ... supervisory or equivalent military experience + Experience in the implementation of call center services organization and other startup operations. + Excellent… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** The Data Center IT Infrastructure Technician supports client requests within their space in NTT ... data centers. The Data Center IT Infrastructure Technician is expected to...Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal… more
- Google (Reston, VA)
- …termination. Minimum qualifications: + Bachelor's degree in Computer Science or IT -related field, or equivalent practical experience. + 3 years of experience ... part of a team of engineers who provide direct support to United States Government customers. You will administer...of the Google team working in the Google Operations Center . You will be entrusted to maintain and control… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- ManTech (Mclean, VA)
- … Support Center (LSC) Lead** to lead a team of IT support professionals responsible for incident response, deskside service, and project management ... a working lead supporting the customer as an Enterprise IT Support Officer (EITSO) as well. You...and downtime procedures and is typically located within a call center . Collaborates with network services, software… more
- Hilton (Mclean, VA)
- …the Hilton customer support experience, simplifying and enhancing guest and agent support , while ensuring our call center goals are accomplished\. **HOW ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...years of work experience in product management in contact center technology, customer experience or customer support … more
- Hilton (Mclean, VA)
- … experience with an eye toward innovation, simplifying and enhancing guest and agent support , while ensuring our call center goals are accomplished\. **HOW ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless… more
- Goodwin Living (Bailey's Crossroads, VA)
- …offering myriad opportunities, from on-the-job training to mentorship programs and financial support , to help you reach your full potential. + Valuing Our Team ... and family! + Free Meals, Access to a Fitness Center , Pool, and More About Goodwin Living At Goodwin...Alexandria, Virginia, we are driven by our mission: to support , honor and uplift the lives of older adults… more
- CoreSite (Reston, VA)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... The Data Center Technician III assists in the operational integrity,...cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities… more
- GovCIO (Fairfax, VA)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for… more
- NTT America Solutions, Inc. (Gainesville, VA)
- …to work outside normal business hours, including weekends, late nights, holidays and on- call support . + Ability to communicate effectively with verbal, visual ... where you can grow, belong and thrive. **Your day at NTT DATA** The Data Center Technician Apprentice is an entry level position that will work closely with Data … more
- Amazon (Herndon, VA)
- …up to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one location/site. Physical ... You would work with teams of front-line responders who support the operations of some of the world's most...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- Georgetown Univerisity (Washington, DC)
- …and outputs for select meetings at the request of the Program Directors and Center team members. + Support the Program Directors in tracking, brainstorming, and ... laws are made. The Operations & Program Coordinator will support the full range of activities and operations in...the full range of activities and operations in the Center on National Security at Georgetown Law, including supporting… more
- CACI International (Chantilly, VA)
- …service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred + Ability to work rotating shift-work + ... procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master...**Job duties include:** + Supporting a 24x7 world-class service center + Provides first level support for… more
- Amazon (Sterling, VA)
- Description Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. By applying to this position your ... to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics...that operates 24/7 with an ability to participate in on- call rotation and provide after-hours support as… more
- Chenega Corporation (Arlington, VA)
- …provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. ... Security Operations Center Analyst (SOC) Arlington, VA . Information Technology...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Amazon (Herndon, VA)
- …years of age or older - Willingness to participate in shift rotations to support 24/7 data center operations Preferred Qualifications - Knowledge of computer ... we're the people who keep the cloud running. We support all AWS data centers and all of the...to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning… more
- Leidos (Arlington, VA)
- …on the most practical technical approach to meeting user requirements. + Provide 24x7 call -in support in the event of systems outages, along with providing ... The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst** to manage the operational environment for the Compartmented… more
- Amazon (Chantilly, VA)
- …of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and vacations - ... and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate...we're the people who keep the cloud running. We support all AWS data centers and all of the… more