- CareFirst (Washington, DC)
- …of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the ... **Education Level:** High School Diploma or GED. **Experience:** Less than one year customer service experience. **Preferred Qualifications:** + Less than 1 year… more
- Takeda Pharmaceuticals (Washington, DC)
- …guidance. **Minimum Requirements/Qualifications:** + Bachelor's (strongly preferred) + 3-5 years customer service /sales experience in a professional setting, or ... knowledge. **Job Description** **About the role:** The IG Patient Advocate I is someone who has proficient experience with...is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. . **Takeda Compensation and… more
- The Cigna Group (Mclean, VA)
- **_Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week._** The Sales Client Account Support ... to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net… more
- CareFirst (Washington, DC)
- …of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... remains protected from inappropriate access, disclosure and/or damage. To advocate for and execute the processes and practices of...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- CareFirst (Washington, DC)
- …of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... portfolio companies. Act as a true partner to, and advocate for, management teams as they navigate the entrepreneurial...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- The Cigna Group (Mclean, VA)
- …+ Minimum 3 years' experience in health benefits + Excellent communication/ customer service skills/sales negotiation skills + Sales/marketing/underwriting or ... persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships. + Provides input that positively impacts… more
- The Cigna Group (Mclean, VA)
- …cooperatively with others in a highly matrixed environment. + Excellent communication, customer service skills and sales negotiation skills. + Financial Savvy; ... the Dental organization. **Market Strategy Responsibilities** + Use insight into customer needs, local competitive landscape and independent judgment to work with… more
- HealthEdge Software Inc (Washington, DC)
- …outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible ... work experience + Bachelor's Degree or equivalent experiencedemonstratingproject management and customer service skills in a technical environment + Experience… more
- Capital One (Mclean, VA)
- …end-to-end service experience design by: + Researching to understand customer needs and define opportunities through usability and empathy research + Auditing ... - McLean, United States of America, McLean, Virginia Lead Service Designer - Manager The Design team at Capital...Capital One is at the forefront of enriching our customer 's and associates digital and physical experiences. We champion… more
- Parsons Corporation (Alexandria, VA)
- …lifecycle, revise documentation, implement engineering processes that positively impact IT service delivery and builds customer confident post system maintenance ... role, you will help continue expansion of satellite ground system software to hybrid and private cloud infrastructure. You will help manage, support and facilitate… more
- Capital One (Mclean, VA)
- …comprehensive understanding of ontologies and optimized data models + Leverage customer insights to influence priorities and roadmap development while advocating for ... Capital One's upper and domain ontologies + Communicate and advocate the value of Capital One's efforts in ontologies,...of hours to be regularly worked. New York City ( Hybrid On-Site): $163,300 - $186,400 for Manager, Ontology and… more
- Amazon (Arlington, VA)
- …manage the cost, compliance, and connectivity of their cloud applications. We're customer obsessed, and we create innovative simple experiences that help customers ... input in driving the product roadmap for an AWS service that is working on redesigning IT audit industry....platform, working closely with internal tools teams and the customer . Key job responsibilities This Senior User Researcher will… more
- Capital One (Mclean, VA)
- …teams by inspiring the team through the product vision + Clearly articulate and advocate target persona, customer benefit, and value of features across teams + ... into our development teams, translate vision into delivery objectives, provide customer -informed guidance to shape products, and work with cross-functional teams to… more
- Capital One (Mclean, VA)
- …into understandable concepts that evolve and enhance the product experience + Advocate for the customer through human-centered research methodologies + Champion ... partners and teams across various geographies + Embrace and advocate for an experience mindset - this is as...to validation, using a variety of methods to understand customer needs and define opportunities such as in-depth interviewing,… more
- SHRM (Alexandria, VA)
- …speaker submissions, website edits and updates, speaker travel reimbursements, on-site support, customer service at events, and more. The ideal candidate thrives ... simultaneously. **Responsibilities:** **.** **Builds positive relationships and provides outstanding customer service to our speaker community.** **.**… more
- Capital One (Mclean, VA)
- …the work What you'll bring + Empathy that will empower you to be a customer advocate in our product development processes + Strong leadership presence to ... and innovative group with skill sets in data visualization, service design, and UX/UI design to define and deliver...experiences that simplifies the complexity found across platforms and customer types. You'll clear the path for great design… more
- Amazon (Arlington, VA)
- …skills. Lead and support a regional management team of practice managers who cover major customer groupings. Be a customer advocate - Work with AWS ... a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. Professional Services engage in a wide variety of… more
- Capital One (Mclean, VA)
- …comprehensive understanding of ontologies and optimized data models** + **Leverage customer insights to influence priorities and roadmap development while advocating ... data with Capital One's upper and domain ontologies** + **Communicate and advocate the value of Capital One's efforts in ontologies, semantics, and standardization… more
- ManTech (Vienna, VA)
- …coding/scripting. **Responsibilities included but not limited to:** + First contact for all Customer service requests - Answer phones, respond to chats and ... highest Tier customers, build in-depth understanding of most pressing customer issues and act as an advocate ...Systems: UNIX/Linux or Windows + Working knowledge of any customer service ticketing system + Great communication… more
- Sciolex Corporation (Chantilly, VA)
- …for systems that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills, and the ability to collaborate ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...exceed mission requirements + Serving as a cloud agnostic advocate and helping to educate the Government customer… more