- ICF (Reston, VA)
- …division is a rapidly growing, entrepreneurial, technology driven department, seeking a motivated Help Desk / Business Analyst to support upcoming needs ... with our federal customers. **The Work** The Help Desk Analyst is responsible...building and managing dashboards + Experience working as a Business Analyst on prior projects **Working at… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, ... **Employment Type:** Full Time **Position Description:** Seeking an experienced business systems analyst with strong customer service...Business Analysis + Customer Service & Support + Help Desk /IT Services **What you can expect… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill...PeopleSoft application. You will have the responsibility for analyzing business processes and identifying solutions to ensure mission critical… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** USER SECURITY/GMT HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of ... State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be...or where a rental car must be obtained for business travel purposes, applicants must have a valid driver… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will...IT services + Automate Operating System Deployment + Automate business processes + Provide mobile device support, hardware/software installation… more
- ICF (Reston, VA)
- …Division is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to ... State customers. **In this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within the customer's ServiceNow… more
- Koniag Government Services (Chantilly, VA)
- …validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and our ... Chantilly, VA. _This position is for a Future New Business Opportunity._ We offer competitive compensation and an extraordinary...skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities based applications and… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and our ... customer in Chantilly, VA. _This position is for a Future New Business Opportunity._ We offer competitive compensation and an extraordinary benefits package… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... 6.4 systems. + Troubleshoot events based on pre-defined Key Business Instructions (KBI). + Run scripts provided by Tier-2...inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide… more
- American Institutes for Research (Washington, DC)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... multi-dimensional, and dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- Gama-1 Technologies (Silver Spring, MD)
- …and Confluence tools + Working knowledge of AWS + HDI or other Help Desk certification + ITIL advanced certification Work authorization/security clearance ... to understand business needs and translate those to IT/ business capabilities and Service Desk functions + Direct the coordination of support and transfer of… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- … business domains and functions. + Work with the subject matter experts and/or Business Analyst to define and document business systems requirements + ... and the Middle East. We are currently seeking a Business Systems Analyst in the Information Technology...+ Serve as 2nd or 3rd level of escalation help desk support for assigned department software… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- CACI International (Reston, VA)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary The candidate will support GAMA-1's growing Cloud Services practice. The remote Business Analyst III will implement, oversee, and maintain project tasks, ... service delivery program. In particular, the successful candidate will help drive GAMA-1's efforts to support our customers. About...as appropriate Requirements Must Have + 8+ years of Business Analyst or equivalent experience + Excellent… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- Koniag Government Services (Washington, DC)
- …2425162** **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and ... NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing communication channels to...taskers and RFIs. + Maintain a knowledge base and self- help tools to support end user self- help … more