- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Arlington, VA)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- General Dynamics Information Technology (Arlington, VA)
- …data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT.… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category:...- 3:00pm_** **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...ideas for enhancing the quality and timeliness of VIP support . **_Scheduled Hours will be Tuesday - Saturday 7:00am… more
- National Gallery of Art (Washington, DC)
- …As the IT Specialist , you will: Process Improvement: Continuously evaluates help desk operations and suggests improvements for efficiency, user satisfaction, ... Summary The Help Desk Manager is responsible for...for leading the operations and maintenance activities to provide support for users of the Oracle Financials system. This… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- NuAxis Innovations (Washington, DC)
- **Tier II Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... currently seeking a talented and motivated **Tier II Service Desk Specialist ** for a Full-Time position. **Job...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES...Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Customer Service,Phone Support ,Technical Support ... into opportunity. And our work depends on a Service Desk Specialist joining our team. At GDIT,...required. + Use ticketing system to: + Proactively check help desk queue for new emails and… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... the world for the better. We are seeking a ** Help Desk System Specialist 3**...the better. We are seeking a ** Help Desk System Specialist 3** to join our... Support is required. + Must be able to obtain… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service ... support for other IT service management functions. The Help Desk Support Techwill: +...complexity of a reported issue and ifnecessary,escalate to theappropriate specialist + Determinethe troubleshooting workflow and organize support… more
- Choice Hotels (North Bethesda, MD)
- …of the world's largest lodging franchisors, has an exciting new opportunity as our IT Support Specialist 2 in the Desktop Services Team. Desktop Services is the ... We invite you to apply today for our IT Support Specialist 2 role today and #MakeItYourChoice....asset levels. + Resolving escalations from the IT Service Desk and handling client support requests as… more
- Koniag Government Services (Washington, DC)
- …Emerging Technologies (KET),** a Koniag Government Services company, is seeking anInformation Technology Support Specialist Level I to support **KET** and ... Koniag Emerging Technologies LLC is seeking an Information Technology Support Specialist Level I to provide customer...implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our ... Technologies LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- Amentum (Arlington, VA)
- …reviewing manually and electronically generated travel authorizations and vouchers + Providing travel help desk support , applying knowledge of and experience ... **ARPA-H - Senior Travel Support Specialist ** Amentum is looking for...researching and interpreting the FTR; Travel System Operations / Help Desk / Training + Administering the… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an...) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more