- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent ? 1901 Group (A Leidos Company) has an exciting Tier II agent ... supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... systems and web-based collaboration tools. + Obtain Data Transfer Agent (DTA) and/or Observer Training; support DTA/Observer efforts as...BA/BS degree preferred only requires 1+ years of service desk experience + DoD 8570 IAT II … more