- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top… more
- CACI International (Reston, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. * Provides… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- ManTech (Arlington, VA)
- ManTech is currently seeking aa **Tier 3 Help Desk / Business Analyst ** position that will provide customer support and helpdesk services. Assist users with ... as required. **Responsibilities include but not limited to:** + Provide Tier 3 Help Desk support to over 1,500 system user word-wide + Provides onsite and remote… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
- TekSynap (Silver Spring, MD)
- …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- CACI International (Springfield, VA)
- …knowledge base resources Preferred Certifications: CompTia ACompTia ServerCompTia NetworkHDI Customer Help Desk Analyst Microsoft Office Specialist allspark ... with a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a help … more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist allspark ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst : Provide technical support to customers for ... with difficult customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of MS Office beyond… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- Confluent (Washington, DC)
- …team, you'll be amazed at the magnitude of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to the Sr. AMER Deal Desk ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...Deal desk Analyst will support Desk operations by reviewing quotes in Salesforce, ensuring compliance… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- NuAxis Innovations (Reston, VA)
- **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **5** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Themis Insight (Mclean, VA)
- …Private, Civilian and Military expertise to every case. We are hiring a Research Analyst / Desk Officer to work in McLean, VA. Required: TS/SCI with a Polygraph ... areas of interest and initiate new research parameters + Help find solutions to complex problems, identifying new technical...field + 2+ years of experience as a Sponsor Desk Officer + Ability to understand/translate technical research needs… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst 2to support the US Courts. **Responsibilities** Establishes and maintains smooth operation of ... USD $75,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5438/service- desk - analyst -2/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5438_ **Category** _Information… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for computers and ... USD $62,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5415/service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5415_ **Category** _Information… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Proofpoint (Washington, DC)
- …transaction. **What you bring to the team** + Experience in a Deal Desk , sales operations, functional sales support or order management teams is preferred; ... believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply...growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing… more