- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- Deloitte (Washington, DC)
- …our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission ... looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core...or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support...Experience + ServiceNow experience a plus + Experience with Tier 3 Help Desk Support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a ... and meeting of SLAs. * Analyze, troubleshoot, and provide tier 1 support for software and application issues, including...work in a team-oriented environment. * Experience in a help desk or technical support role is… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a… more
- Koniag Government Services (Alexandria, VA)
- …This support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue ... knowledge, procedures and processes related to training materials, financial management, and help desk functions referenced within this PWS. The contractor shall… more
- Randstad US (Bethesda, MD)
- …and respond to trainer questions - Define user authorization requirements - Provide help desk support, assisting and resolving end user support problems, ... sap wfm analyst . + bethesda , maryland (remote) + posted...custom business solutions supporting SAP WFM module (in a Tier 3 environment) is preferred. + Demonstrated experience presenting… more
- Serco (Arlington, VA)
- …to confidently present recommendations to very senior leadership (eg, 3-star admirals, Tier 3 SES) as well as respectfully convey dissenting opinions based on ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- CACI International (Chantilly, VA)
- …resources **Preferred Certifications:** . CompTia A. CompTia Server. CompTia Network. HDI Customer Help Desk Analyst . Microsoft Office Specialist **Company ... **Security+ certification required** . **3+ year of experience in Help Desk support and/or system administration** ....writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians . Motivated and eager… more
- Radiant Digital (Arlington, VA)
- …Work hours per week: 40 Duration: 6 Months + Clinet is looking to hire a Tier -1 Help Desk Analyst to respond to phone, portal, email submitted Incident ... remote troubleshooting, superior customer service skills, excellent communications skills and recent Help Desk experience. The client processes their tickets via… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... more secure world. Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team to… more