- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist ** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible...users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** **Service Desk Specialist - Tier 2** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Entry-level Service Desk Specialist - Tier 3** to join our team in ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The ... Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex troubleshooting… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support ... community. We are currently seeking a talented and motivated Help Desk Specialist I for...departments and all WMATA end users. **Essential Functions:** + Tier I customer activities include but are not limited… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- General Dynamics Information Technology (Chantilly, VA)
- …every day. **HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be ... GDIT, people are our differentiator. As a Systems Operations Specialist you will help ensure today is...Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support ... program in Washington, DC. As a **Senior Help Desk Specialist ** , you...**Responsibilities** **Responsibilities** + Responsible for diagnosing and resolving HW/SW Tier 1 and 2 issues. + Provide support to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician/ Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- Radiant Digital (Arlington, VA)
- Position: Technical Support Specialist Location: Hybrid (In office) Work hours per...6 Months + Clinet is looking to hire a Tier -1 Help Desk Analyst to ... remote troubleshooting, superior customer service skills, excellent communications skills and recent Help Desk experience. The client processes their tickets via… more
- CACI International (Chantilly, VA)
- …Certifications:** . CompTia A. CompTia Server. CompTia Network. HDI Customer Help Desk Analyst . Microsoft Office Specialist **Company Overview:** CACI is an ... **Security+ certification required** . **3+ year of experience in Help Desk support and/or system administration** ....writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians . Motivated and eager… more