- J&J Family of Companies (Washington, DC)
- Senior Manager - ITSM Processes - 2406220733W...design + Minimum of 5 years of experience using ServiceNow ITSM and/or ITOM + Experience with ... **Description** Johnson & Johnson is recruiting for a Senior Manager , ITSM Process. This role will be...across the enterprise. This includes the ownership of the ServiceNow platform and associated products, as well as the… more
- SHI (Washington, DC)
- …to this job (https://careers-shi.icims.com/jobs/18191/ manager servicenow ... specialists working to assist SHI customers in understanding their ServiceNow environments. The Manager of ServiceNow...the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM , ITOM, ITBM modules and… more
- Marriott (Bethesda, MD)
- …technical analysts, and stakeholders of the platform. This role will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within the ... minimum of: + 5+ years of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ years' experience gathering, analyzing, and communicating requirements… more
- SAIC (Washington, DC)
- …Responsibilities: + Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified ... and the role of other integrations. + Fulfill role of Enterprise Integration Manager . + Design, develop, configure, and customize ServiceNow applications and… more
- CVS Health (Washington, DC)
- …AWS, Azure, or Google Cloud Platform. - Familiarity with ITIL processes and ServiceNow IT Service Management ( ITSM ) module.-Strong knowledge of network security, ... affordable. **Position Summary** We are seeking a highly skilled and experienced ServiceNow Security and Data Protections Engineer to join our team. This position… more
- ICF (Reston, VA)
- …Remote (onsite when needed In the MC DC VA area) As a Lead ServiceNow Developer, you play a pivotal, technical leadership role in successfully deploying ... ServiceNow solutions for our clients. In this role, you...**Collaboration and Communication:** While not necessarily a formal project manager , be well-versed in project management principles. This includes… more
- CACI International (Chantilly, VA)
- ServiceNow CMDB Project Coordinator / Scrum Master Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret ... is seeking a Project Coordinator for implementing use cases of the ServiceNow Configuration Management Database (CMDB) in support of the Enterprise Information… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- Intact Technology (Reston, VA)
- …the documentation and analysis of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement. + ... application suites, beyond those listed above such as ITSM , WSD, HRSD, GRC, and SPM. + Working knowledge...ServiceNow solutions (eg, IT Technician, HR Analyst, Asset Manager , etc.) is highly valued. + Experience working with… more
- V2X (Springfield, VA)
- …for installing and maintaining hardware devices and/or software licenses. + Experience with ServiceNow 's ITSM tools and asset management modeuls (eg, CMBD, ITAM, ... respect, responsibility, and professionalism. We are hiring a Lifecycle IT Asset Manager - Top Secret clearance to support our government customer based in… more
- BAE Systems (Herndon, VA)
- …approach; and, drive operational innovation through the use of new and existing ServiceNow capabilities. Duties Include: - Act as the contractor lead for the ... to appropriate - Mature customer's ITIL posture by implementing ITSM best processes and practices - Lead matrixed and...promote COBALT support to customer services - Use existing ServiceNow queues to develop and deliver metrics that enable… more
- ManTech (Herndon, VA)
- …a similar role within an engineering environment. **Preferred Qualifications:** + Experience with ServiceNow ITSM , ITMB, ITAM, ITOM + Experience with Tableau & ... career and customer-oriented Engineer to serve as the Engineering Deputy Service Delivery Manager for a program that supports a variety of customer IT requirements… more
- Cayuse Holdings (Arlington, VA)
- …email. + Appropriately triages requests that cannot be resolved at the SD level using ITSM . + Follow up with CISA staff and customers to ensure that issues have been ... and maintain records of all Service Desk activities in ITSM . + Maintain and update the Knowledge Base with...Experience working with a Service Desk platform such as ServiceNOW or Remedy. + Ability and willingness to learn… more
- Leidos (Chantilly, VA)
- …The Digital Modernization Sector at Leidos has an opening for a Service Manager to provide support in providing information technology upgrades. This position works ... customer's IT ecosystem. The job duties of the **Service Manager ** are as follows: + The Service Manager...each repeatable task activity + Manages and updates the ServiceNow service catalog and develops service requirements packages for… more
- ManTech (Washington, DC)
- …using Microsoft management tools such as SCCM and SCOM. + Extensive experience with ServiceNow , Jira and other ITSM ticketing system experience to work on the ... is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2** to join our team in...to join our team in Washington, DC. As a manager of Tier 2 services will provide second level… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the management and...DOS policy and guidelines. HOW AN IT INFRASTRUCTURE SUPPORT MANAGER WILL MAKE AN IMPACT + Supports the PM… more
- Leidos (Alexandria, VA)
- …peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow . + Experience reviewing work ... such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience supporting AppSense, User Workspace Manager /User… more
- Shuvel Digital (Vienna, VA)
- …+ Holds certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production ... includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work… more
- General Dynamics Information Technology (Fairfax, VA)
- …with Electronic Health Records Management + Experience with IT Service Management ( ITSM ) ServiceNow platform **SECURITY CLEARANCE LEVEL:** + Must be eligible ... to identify theirs. Our work depends on a **Configuration Manager ** joining our team to support Federal **Electronic Health...GDIT, we put our people first. As a Configuration Manager supporting the EHR modernization program, you will be… more
- Baylor Scott & White Health (Washington, DC)
- …identified + Incident Response experience in a healthcare environment + Experience using ServiceNow for SIR, CMDB, and/or ITSM functions + Contribution or ... problem solving, team building, and judgment-making skills. + Skilled project manager with ability to articulate business needs. + Excellent written, verbal,… more