- CAI (Washington, DC)
- …R4383 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the ITSM Process Owner you will provide leadership and develop ... maturity using Service Management methods. **Job Description** We are looking for an ** ITSM Process Owner ** to to provide leadership and develop and manage… more
- Chenega Corporation (Springfield, VA)
- …Management Requirements Lead** oversees a small team to manage requirement gathering, process refinement, and user story creation while ensuring the smooth execution ... maintenance activities, documenting service interoperability standards, and ensuring consistent ITSM platform availability. Additionally, they handle performance metrics reporting,… more
- ICF (Reston, VA)
- …+ Implementation Support: Implement enhancements based on priority given by platform owner ; conduct code reviews and ensure adherence to best practices. Collaborate ... and Automation: Support seamless integrations with third-party systems for process automation and data consistency. + Performance Optimization: Identify and… more
- BRMi (Washington, DC)
- …part of an Agile DevSecOps team and work closely with the Product Owner , Scrum Master, Business Analysts, Security Engineers, and other developers and architects to ... ServiceNow application configuration and development + Extensive knowledge in ITIL and ITSM processes + Experience with HRSD module + Proven ability in… more
- CACI International (Chantilly, VA)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... in accordance with (IAW) the DoD Information Assurance Certification and Accreditation Process (DIACAP), or the DoD Risk Management Framework (RMF). + Overseeing… more