- CoreSite (Reston, VA)
- …the cooling system is operating at its highest efficiency + Provide applied mechanical and integrated control expertise for the entire data center + Work as a ... The VA1 Facilities and Data Center Technician IV must possess an expert level...within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and… more
- CACI International (Chantilly, VA)
- …as Situational Awareness as a Service , Integrated Operations, and the Integrated Service Center to manage the cross-functional processes required for ... Service and Integration Management (SIAM) MSI Lead Job...improvement, and performance management * Oversee the MSI including Incident , Problem, Change, Event, Configuration, Knowledge, Request Fulfillment, and… more
- Leidos (Greenbelt, MD)
- …The Service Delivery Lead (SDL) at Goddard Space Flight Center (GSFC)) is responsible for planning, organizing, securing, and managing resources to ... * Escalate center issues to the Enterprise Senior Manager - Service Delivery Operations regarding service issues/questions. * Review tickets in ServiceNow… more
- TekSynap (Washington, DC)
- …track, and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + ... Service Desk Support Services contract. The contract provides and operates an integrated IT Service Desk and IT support services. These services support the… more
- National Gallery of Art (Washington, DC)
- …is located in the Office of Protection Services' Security Command Center (SCC), a multi-function uninterrupted central system monitoring, reporting and dispatch ... facility consisting of a highly sophisticated computer-based Integrated Security Management System (ISMS)), Administrator's Staff (A), of the National Gallery of… more
- Lumen (Washington, DC)
- …- Implement production systems and train operations teams. - Experience with integrated SIEM platforms, data analytics techniques, security incident response ... field, or equivalent experience. **Preferred Qualifications:** - SOC (Security Operations Center ) data analytics and incident response experience. - Hands-on… more
- NANA Regional Corporation (Ashburn, VA)
- …the environment + Performs operational security tasks as assigned to include incident handling and analysis and prepare appropriate reports to keep senior leadership ... the organization + Adheres to the information assurance requirements which are integrated into the continuity planning for that system and/or organization(s) +… more
- CACI International (Springfield, VA)
- …(6pm - 6am) **Position Responsibilities:** * Maintains system awareness, collaborating with the Integrated Service Center (ISC) Enterprise COMM NOC, external ... services, and Carrier Ethernet * Responsible for collection of incident information through customer conversation, and self- service ...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Parsons Corporation (Alexandria, VA)
- …coordination of legacy environment migrations. + Provide a holistic IT Service Delivery view to dynamic provisioning, capacity planning, scheduled maintenance, ... expertise, automation, documentation, training and support to consumers of infrastructure as integrated with the application stack. + Serve as a subject matter… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …Operations? Rail Transportation, Bus Transportation, Rail Fleet, Bus Fleet, Metro Integrated Command and Communications Center , Metro Transit Police Department, ... direct contribution to achieving and sustaining talented teams and service excellence as the region?s trusted way to move...are tracked and mitigated. + Monitors and ensures safety incident investigations are thorough and completed per policy. +… more