- NuAxis Innovations (Washington, DC)
- …and community.We are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time position. **Job Summary:** The Service ... as appropriate. + Create and update Remedy tickets as part of the Enterprise Service Desk...checked-out equipment and ensure checked-out equipment is returned on time . **Equipment Disposal:** Assist the Government with disposition of… more
- NuAxis Innovations (Falls Church, VA)
- …join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full- Time position. **Job Summary:** NuAxis Innovations is ... **Help Desk Technician** Location **Falls Church, VA** \# of... Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Ability to work well as part of a team Desired Qualifications: - Previous Service Desk Experience - Ability to run reports - Active Public Trust clearance ... asked to support weekend and overnight shifts on a part - time basis to supplement the existing team....Day to day tasks include: - Handle Tier 1/2 Service Desk escalations through tickets, phone, or… more
- AeroVironment (Arlington, VA)
- …to mid-level contributor that is required to operate with managerial oversight, as a part of the global Digital Business Team. In this role, you will work with ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
- AeroVironment (Arlington, VA)
- …Digital Business Team. **Position Responsibilities** + Provide Tier 1 Cyber service desk support, including initial customer contact, issue identification, ... both verbal and written + Excellent communication skills and customer service + Familiarity with cybersecurity frameworks and regulatory requirements (NIST SP… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... as an expression. + **Empathy -** You take the time to understand both the needs of your clients...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- Steampunk (Mclean, VA)
- …approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, resolution time , SLA compliance) to identify areas for ... **Overview** We are looking for a ** Service Desk Functional Analyst** to help...more about additional Steampunk benefits here. **Identity Statement** As part of the application process, you are expected to… more
- CAI (Washington, DC)
- …(Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...service needed to solve requests. This position is part - time (20 hours a week). **Job Description**… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork,...challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote… more
- Marriott (Arlington, VA)
- …**Schedule** Full Time **Located Remotely?** ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be...and best business practices to drive process improvement and service delivery performance. Become an integral part … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
- Silver Diner Development, LLC (Bethesda, MD)
- …hospitality. + Earn Over $15 per hour! *Based on hourly wage+tip pool + Full time and part time positions available. + Weekends and holiday availability ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...walk-in for wait list + Follows and tracks proper service rotation + Quotes wait time to… more
- Tesla Laboratories. Inc. (Washington, DC)
- …on site in Washington DC with FinCen Works as part of an IT Service Desk...as part of a Service Desk operation + Ensure all time reporting ... and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to...and other required reports are accurate and submitted on time + Ensure on-going maintenance and development of positive… more
