• Remedy Queue Manager

    Chenega Corporation (Fort Belvoir, VA)
    Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager ... resolution of problems + Investigate frequent and significant transmission/communications problems from Remedy and coordinate with the supported tenant. + Create a … more
    Chenega Corporation (12/01/25)
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  • Service Delivery - Agreements Manager

    Leidos (Camp Springs, MD)
    …service delivery and customer experience. + Analyze service request templates, ticket queue routing, Remedy processes, and monitoring tools for continuous ... ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support the Air Force National Capital Region...existing ITSM service request templates in collaboration with the Remedy / ServiceNow team. + Engage customers to ensure… more
    Leidos (01/07/26)
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  • Help Desk System Administrator

    ICF (Reston, VA)
    …using a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy , or ServiceNow. + 3+ years of professional experience ... troubleshooting and support. + Managing first response to tickets coming into the queue by email and portal. + Provides remote desktop support + Installs,… more
    ICF (01/05/26)
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