- American Bankers Association (Washington, DC)
- …necessary to support current or proposed ABA corporate end-user computing platforms. The Service Desk Engineer researches, designs, implements, and maintains ... Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer , Service Desk is an IT Engineering role in support of the … more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 3 Service Desk Journeyman Engineer ** to join our team in the ... **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds… more
- Red River (Chantilly, VA)
- **Systems Support Engineer I - Service Desk ** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service ... developing the organization's perception of existing customers through exceptional customer service . Candidates must be energetic and focused, motivated to learn new… more
- Red River (Chantilly, VA)
- **Network Engineer II - 24/7 Service Desk ** As a Network Engineer II on our 24/7 Service Desk team based in Chantilly, VA, you will play a ... to handle technical escalations, ensure network uptime, and provide outstanding service delivery. This position offers opportunities for professional growth and… more
- SAIC (Washington, DC)
- …support Engineer with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in troubleshooting of complex ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. Duties: + Escalation point for Junior level desk side engineers. + Ability to act independently in… more
- Shuvel Digital (Washington, DC)
- … delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this contract. The Help ... Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our team in ... are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned...when emergency issues occur. Initial contact to the on-call engineer must occur within 1 hour. + Lead the… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service Desk , ... record. **What Sets You Apart:** Qualifications: Five (5) years' experience as an engineer in programs and contracts of similar scope, type, and complexity is… more
- Red River (Chantilly, VA)
- …a pivotal member, you'll not only leverage your expertise as a top-tier NOC Engineer II but also spearhead the daily operations of our Network Operations Center ... lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct...to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and… more
- G2 Ops, Inc. (Arlington, VA)
- Quick Position Facts! Role 1: Principal Software Engineer Internal Job Code: Sft-PrnSftEng-001 Location: Arlington, VA or Virginia Beach, VA at our wonderful G2 ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...opportunity, we are seeking a highly motivated, team-oriented Software Engineer . This exciting position will have the chance to… more
- McIntire Solutions (Chantilly, VA)
- Summary McIntire Solutions is actively seeking to fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, ... met. Responsibilities: + Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present… more
- V2X (Springfield, VA)
- …Associate (MDAA). + Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating IA and INFOSEC ... are hiring for the opportunity for a Senior Systems Engineer -Desktop Support - active Top Secret clearance to support...Responsibilities + What You'll Do + The Senior Systems Engineer - Desktop Support performs a variety of engineering… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …Europe, Asia and the Middle East. We are currently seeking a Network Engineer in the Information Technology department, reporting to the Network Operations Manager ... of the Information Technology Department's Network Operations team, the Network Engineer is responsible for ensuring that the firm's mission-critical network and… more
- Red River (Chantilly, VA)
- The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This ... the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a...the position includes being able to sit at a desk for a certain number of hours, lifting requirements,… more
- Insight Global (Washington, DC)
- …and endpoint management tools, and serves as a technical escalation point for the Global Service Desk and other GTS teams. This position is based in the ... Job Description The Endpoint Engineer will join the Global Technology Services team,...needs into system, hardware, software, and network requirements. Train Service Desk team members on new software,… more
- Leidos (Reston, VA)
- …network hosts, data, voice, and key mission systems. **Primary Responsibilities** + Using Service Desk tickets and NSOC monitoring tools including ServiceNow IT ... Operations Management, the NSOC Systems Engineer receives detected and verified service outages and events via trouble tickets from Tier II technicians or… more
- SAIC (Washington, DC)
- …support Engineer with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in troubleshooting of complex ... and as part of a team. + Excellent customer service and communication skills. + Remote and Deskside experience...domain administration. **Duties:** + Escalation point for Junior level desk side engineers. + Ability to act independently in… more
- SAIC (Ashburn, VA)
- …support Engineer with a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex ... + Troubleshoots complex issues + Updates status of queued service requests with the IT service management...a minimum of four (4) years of experience providing desk side support, acting as specializing in troubleshooting complex… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... Job Descriptions: Mission: In the Senate Community tradition of service , we strive to improve the financial wellness of our members throughout all stages of life by… more
- SAIC (Washington, DC)
- …Engineer + Candidates need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act independently in… more