- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** ... If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …1+ years' experience with Tier 2 / Tier 3 troubleshooting + 2 + years' Help Desk and Troubleshooting Support, preferably of a Microsoft-based ... Blue Rose is seeking a Help Desk Technician to support our...performance metrics + Serve as a Tier 2 and 3 Agent + Escalate Help ... 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for documentation within a configuration management… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** **Service Desk Specialist - Tier 2 ** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...are not limited to:** + Oversee the performance of Tier 2 service desk operations.… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...include but are not limited to:** + Manage the Tier 2 Service Desk Team… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...years of overall IT experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR … more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier ... is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier ... ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 3 Service Desk Engineer** to join...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more
- Gama-1 Technologies (Silver Spring, MD)
- …Provide surge support to other teams as needed during times of surge (this will include desktop Tier 2 activities or Tier 3 activities) + Work a high volume ... + Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT...a security clearance + At least 5 years of Tier II onsite and remote support experience in a… more
- Deloitte (Washington, DC)
- …+ Bachelor's degree in computer science, information systems, or other technology-related field + 2 + years of Service Desk or relevant IT experience + Must be ... team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill...future + Available to working onsite in Washington DC 2 -3 days a week The wage range for this… more
- Red River (Arlington, VA)
- …to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD IT ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...Manager is a critical role responsible for overseeing the help desk support operations and the Change… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …in accordance with client policies and guidance. * Provide Tier 2 and 3 help desk support as defined by the government, potentially requiring multiple ... shifts to cover operations up to 24 hours per day. * Collaborate and communicate effectively with internal and external teams of software developers, data scientists, system administrators, stakeholders, and clients. **Required qualifications to be successful… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help Desk Management,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help ..., guaranteeing timely and effective customer service. + Oversees Tier 2 and Tier 3… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more