- Cognizant (Louisville, KY)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Robert Half Technology (Louisville, KY)
- …organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for ... all times Requirements Requirements: + 1-2 years of IT support or help desk experience preferred +...or HIPAA-regulated environment is a plus + Excellent customer service , communication, and problem-solving skills + Ability to thrive… more
- BAE Systems (Louisville, KY)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more