• Customer Experience Team

    Ledbury, Inc (Richmond, VA)
    …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
    Ledbury, Inc (11/04/24)
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  • Customer Experience Manager

    CARMAX (Richmond, VA)
    …levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
    CARMAX (01/21/25)
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  • Customer Experience Manager

    Michaels (Richmond, VA)
    …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (01/18/25)
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  • Quality Assurance Manager - Customer

    Under Armour, Inc. (Richmond, VA)
    …**Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads a centralized quality assurance team including 2-3 Quality ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the… more
    Under Armour, Inc. (11/21/24)
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  • Principal Process Manager - US Card…

    Capital One (Richmond, VA)
    team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... Principal Process Manager - US Card Customer Resiliency...Customer Resiliency, you will be part of a team that drives ~$500MM in annual revenue for Capital… more
    Capital One (12/21/24)
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  • Manager , Customer Solutions…

    Rocket Software (Richmond, VA)
    …for ensuring that the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager leads their team ... + Work with the Senior Manager of Customer Solutions Engineering Content Team to set...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
    Rocket Software (10/30/24)
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  • Senior Manager , Product Management,…

    Capital One (Richmond, VA)
    …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure ... Senior Manager , Product Management, Customer Services and...standards are met! We're looking for an experienced product manager to join our team to help… more
    Capital One (12/21/24)
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  • Manager , Operations Servicing Strategy,…

    Capital One (Richmond, VA)
    …of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate and ... Manager , Operations Servicing Strategy, Card Customer ...or supplier management * At least 3 years of experience designing customer and associates' experiences in… more
    Capital One (01/17/25)
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  • Principal Customer Success Manager

    EDB (Richmond, VA)
    …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
    EDB (01/23/25)
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  • Sr. Business Manager - Customer

    Capital One (Richmond, VA)
    Sr. Business Manager - Customer Protection **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and analytical ... skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
    Capital One (12/13/24)
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  • Sr. Customer Success Manager

    Verint Systems, Inc. (Richmond, VA)
    …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a...feedback and recommendations from customers back to the product team . + Advocate customer needs/issues cross-departmentally. +… more
    Verint Systems, Inc. (12/21/24)
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  • Customer Logistics Manager

    Ryder System (Chester, VA)
    …your first year + Up to 12 weeks paid maternity leave **Summary** The Manager Customer Logistics will oversee the day-to-day operations within an assigned ... Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **We are immediately hiring a Customer Logistics Manager in Chester, VA for our Supply… more
    Ryder System (01/16/25)
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  • Customer Manager Sr

    Acosta Group (Richmond, VA)
    …resources (marketing, technology and administration). + Pro-actively share information and customer /principal information with other team members to build ... to support the use of Acosta communication systems. + Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and… more
    Acosta Group (11/27/24)
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  • Customer Service-Self Storage…

    Public Storage (Richmond, VA)
    …**Earn $14.00 Per Hour** **Our Benefits** Total Rewards package available to our team : + We work Flexible and **Full-Time** Schedules between the hours of 9:30am ... at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies +… more
    Public Storage (01/04/25)
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  • Manager , Risk & Change Management | Retail…

    Capital One (Richmond, VA)
    Manager , Risk & Change Management | Retail Bank Governance ( Team Lead) **Job Description** Capital One, a Fortune 500 company and one of the nation's top 10 ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
    Capital One (01/16/25)
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  • Risk Manager | Issues & Events Management…

    Capital One (Richmond, VA)
    …processes and standards to mitigate risk to company and ensure optimal customer recovery + Supplement team strength by supporting event-related complex ... | Issues & Events Management | Platform Well Managed Team (Hybrid) The Platforms Well Managed team ... + 5+ years of direct people management + Experience as a Risk Event and Issue Manager more
    Capital One (01/17/25)
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  • Product Manager , Associate…

    Capital One (Richmond, VA)
    …great experiences for our customers. As a Product Manager on the Associate Experience product team you will embark on the mission to connect customers in ... Product Manager , Associate Experience , Workforce Enablement, Senior...One has a reputation of providing an industry leading customer experience , and is continuously pushing boundaries,… more
    Capital One (11/07/24)
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  • Manager , Project Management - Finance…

    Capital One (Richmond, VA)
    Manager , Project Management - Finance Integrated Program and Delivery Team As a Manager on the Finance Integrated Program and Delivery Team , you will ... passionate leaders on strategic initiatives that are transforming our company. Team members are best-in-class leaders in operationalizing and implementing complex,… more
    Capital One (01/18/25)
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  • Store Manager Unassigned

    Walgreens (Midlothian, VA)
    …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...use Walgreens' HR and people management systems to supervise team members. + Shadows Store Manager in… more
    Walgreens (01/21/25)
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  • Emerging Store Manager

    Walgreens (Mechanicsville, VA)
    …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team more
    Walgreens (01/25/25)
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