- Home Depot (Colonial Heights, VA)
- **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on...co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive … more
- Ralliant (Richmond, VA)
- The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across ... for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley,… more
- iCIMS (Richmond, VA)
- …with Account Managers, Support, Product, and Community teams to deliver an exceptional customer experience and help customers realize the full value of their ... **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring...+ Familiarity with iCIMS or comparable HR systems. + Experience using CRM and customer success tools… more
- Parexel (Richmond, VA)
- **Homebased US** As a Proposal Manager with Parexel you are in a client facing role which requires the consistent management of the proposal and contract management ... documentation and negotiations. This role requires previous CRO proposals experience and collaborates internally with varying levels within Parexel requiring… more
- Parexel (Richmond, VA)
- **US Homebased** A Contracts Manager with Parexel is a client facing role and requires consistent management of the contract management processes, development of ... standards as required, documentation and negotiations. This position requires CRO experience in commercial contracts. The role collaborates internally with varying… more
- Home Depot (Richmond, VA)
- …the various responsibilities and functions of the following roles: Assistant Store Manager , Operations Assistant Store Manager , Night Operations Assistant Store ... Manager , and Specialty Assistant Store Manager . At a high level, ASM's in Training will...and communication to their Associates. **Key Responsibilities:** + General Customer Service Initiatives to include supervising Associates in the… more
- GCG (Richmond, VA)
- …professional experience + Proven ability to build and maintain strong customer relationships + 5+ years of experience in sales, account management, ... **Overview** GCG is currently seeking arelationship-driven, results-oriented **Regional Strategic Account Manager ** to join our **Low Voltage team** . In this role,… more
- Ralliant (Richmond, VA)
- At Tektronix, we believe innovation starts with our customer . This approach has led us to a seventy-five-year history of delivering outstanding solutions to ... and always eager to learn and grow. We are customer obsessed in our daily work, and continuously strive...EE, ME or equivalent + 5-7 years of industry experience in Product Management, System integrator or Business Development… more
- Topcon Positioning Systems, Inc (Richmond, VA)
- …dealer training focused on effective software selling, solution bundling, and customer engagement. + Support end-user demonstrations to showcase real-world workflows ... targets and key performance metrics. Qualifications + Bachelor's degree or related field experience . + 2+ years of proven success in software sales, preferably in… more
- Commvault (Richmond, VA)
- …as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive. + Adopt calling on senior level ... present at the same time and engage with the customer to qualify and understand key technical, financial, operational,...the software or storage industry; 3+ years of proven experience serving in a Partner/Channel pre-sales sales engineer role.… more
- ITG Brands (Richmond, VA)
- …company opportunities within the assignment and provide input to Division Sales Manager on potential areas for improved sales. Model ability to influence retailer ... for reimbursement and tracking Share best practice approaches with Division Sales Manager to improve sales and overall division business performance. Solicit and… more
- Wilson Language Training (Richmond, VA)
- …of Wilson-s Professional Learning team and bring their depth of subject matter experience and passion for adult learning to support the effective delivery of Wilson ... effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness… more
- Ralliant (Richmond, VA)
- …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Hargrove Engineers & Constructors (Colonial Heights, VA)
- …on moderately complex projects. Work at this level requires progressive experience in construction management and involves utilization of project controls for ... budget and accounting records for construction. + Assists project manager in bid walks with contractors in the field...tasks. + Walk down and review jobsite conditions including customer meetings, as needed. + CM is directly involved… more
- Parexel (Richmond, VA)
- …Biomarker Specimen Specialist works collaboratively with the Clinical Biomarker Operations Manager , Study Managers, and Scientific stakeholders to ensure timely and ... This role requires clinical study, specimen management, and project management experience . As well as knowledge of GxP and vendor-sponsor best practices.… more
- Parexel (Richmond, VA)
- **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success, we are expanding our esteemed Medical ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Richmond, VA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
