- Elevance Health (Richmond, VA)
- **Utilization Management Representative II ** **Location:** This is a remote position but candidates should live within 50 miles of one of our PulsePoint ... locations. The **Utilizations Management Representative II ** is responsible for managing incoming...diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting… more
- Cardinal Health (Richmond, VA)
- …/ Training upon hire 4 weeks M-F 8:30 AM -5:00 PM EST **_What Customer Service Operations contributes to Cardinal Health_** + Demonstrates knowledge of financial ... processes, systems, controls, and work streams. + Possesses understanding of service level goals and objectives + Demonstrates ability to respond to non-standard… more
- Centene Corporation (Richmond, VA)
- …reports, + Analyze prescriber data to target potential accounts. + Determine customer needs and communicate needs to operations while managing the operational ... relationships to fully service the client. + Attend routine patient care conferences and professional in-services to ensure continuance of new products and… more
- WM (Richmond, VA)
- …and feedback will drive recommendations for enhancing our customers' experience. ** II . Essential Duties and Responsibilities** To perform this job successfully, an ... using KPIs and metrics to track operational performance and customer feedback trends and identify areas for improvement +...to recommend areas of focus to improve the customers' service experience + Provide ongoing support, working closely with… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …health insurance through the FFM. You will also get to showcase your exceptional customer service skills when speaking with consumers via a cloud-based telephony ... as Surge. **What is the position?** The Case Analyst II plays a significant role on a fully remote...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CARMAX (Richmond, VA)
- …ensure adherence to the company policies, and providing exceptional customer service by resolving inquiries. A successful Coordinator II in Accounts Payable ... 23238 CarMax, the way your career should be! Coordinator II , Accounts Payable - Compliance Home Office, Richmond VA...to deliver timely, high-quality work and a commitment to customer service . What you will do -… more
- CARMAX (Richmond, VA)
- …ensure adherence to the company policies, and providing exceptional customer service by resolving inquiries. A successful Coordinator II in Accounts Payable ... 23238 CarMax, the way your career should be! **Coordinator II , Accounts Payable - Operations** Home Office, Richmond VA...to deliver timely, high-quality work and a commitment to customer service . **What you will do -… more
- ITW (Richmond, VA)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... productivity and customer -oriented goals while maintaining a high level of customer service . **Qualifications** **What you'll bring to the table:** + An… more
- CARMAX (Richmond, VA)
- …partners, customers, and other internal partners to resolve open receivables and customer service situations. The responsibilities in this role are ... and resolving errors within Accounts Receivable systems, and providing exceptional customer service by resolving email inquiries. A successful Coordinator… more
- Everon (Richmond, VA)
- …testing and installation of various pieces of bank equipment. + Exhibit effective customer service skills by consistently communicating with service ... customer operations and a high level of customer satisfaction/ service to the clients. + Provide...environments. + The work environment characteristics described here are representative of those an employee encounters while performing the… more
- Fresenius Medical Center (Richmond, VA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Patients + Assists patient with supply management and contacting customer service **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**… more
- Fresenius Medical Center (Richmond, VA)
- …customer complaints. Reports more complex issues and complaints to DC staff or Customer Service for resolution Observe and reports any pertinent anomalies at ... and a professional demeanor at all times. + Strong customer service skills. **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender… more
- Truist (Richmond, VA)
- …written communication skills 10. Proficiency in Microsoft Office applications 11. Exemplary customer service and professional etiquette skills 12. Ability to ... triage and delegate client and advisor operational requests to a centralized service team as appropriate. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a… more
- Truist (Richmond, VA)
- …or non-monetary transactions, processing, imaging documents / mail. 2. Provide excellent customer service to all internal business partners and external clients ... queues to ensure all assigned tasks are completed within established timelines and service level agreements. Identify complex issues or gaps and work with management… more
- TekSynap (Richmond, VA)
- …MPLS, IP, DCN, ATM and frame relays data connections. Voice connections. + Customer voice connections, signal links, voice routes, voice core and access links, voice ... location. + Removal of endpoint or other IT equipment from customer to warehouse. + Configuring/modifying/troubleshooting/deleting of + VoIP hard phones. +… more
- TekSynap (Richmond, VA)
- …VPWS, TE, CSC), Multicast (MSDP, PIM-SM, PIM-SSM, Multicast VPN, Quality of Service , VPN Routing and Forwarding and Stateless Firewall Filters. + Develop required ... NOC, and DISA's NOCs + Coordinate with the government customer to create a Technology Assessment Plan (TAP) to...one of the following DoD 8570 Baseline IAT Level II certifications + CCNP Security + CySA + GICSP… more
- WM (Richmond, VA)
- …operates a heavy-duty truck to perform assigned duties on transfer routes. ** II . Essential Duties and Responsibilities** To perform this job successfully, an ... corrective review/repair. + Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting...or problems that arise on the route. + Communicates customer requests or issues to Dispatch or Route Manager.… more
- Penske (Ashland, VA)
- …I, II , Lead Technician or Supervisor as part of overall training * All customer service duties as necessary * Maintain work area appearance and safety * Use ... job * As this position requires driving Penske and customer vehicles, it is regulated by the DOT and...Requirements:** The physical and mental demands described here are representative of those that must be met by an… more
- WM (Richmond, VA)
- …safety, service , and operational issues. Creates, distributes, and closes-out customer tickets on a daily basis. Maintains and distributes department related ... and problems and refers only the most complex issues to higher levels. ** II . Essential Duties and Responsibilities** To perform this job successfully, an individual… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …control facility hardware and software problems. + Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded ... with the ability to obtain and maintain an ADP IT- II Public Trust Clearance based on the minimum of...**Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and… more