- TEKsystems (Lynn, MA)
- Hiring: Online Banking Specialist ! - This...Support the customer service center by handling online banking call volume. + Utilize strong written ... Provide outstanding service via phone and email to all online banking end users with professionalism and...users with professionalism and a positive attitude. + Address customer questions and concerns effectively, ensuring a high level… more
- Eastern Bank (Lynn, MA)
- …a hybrid role, however onsite training is required in Lynn. Provides a high level of customer service to all Online Banking end users. Uses strong written ... online accounts. Handles all online banking call volume for the Customer Service...+ Inbound Call Representative + Call Center Representative + Customer Care Center Specialist At Eastern Bank,… more
- Needham Bank (Needham, MA)
- …guidelines. The Customer Care Center Specialist II will identify the customer 's service and banking needs and provide solutions to maintain and establish ... via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate...as deposit, card products, loan servicing and mobile and online banking . + Complete general service request… more
- Mastercard (Boston, MA)
- …powerful strategic insights and recommendations. You will work with a diverse global customer base across industries, from banking and payments to retail and ... by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market...the suite of products. * Work closely with open banking leadership and team members including specialist … more
- TD Bank (Boston, MA)
- …assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss ... at the enterprise, business, regulatory and industry levels + Senior specialist providing advisory services to executives, business segment leaders and governs… more
- TD Bank (Boston, MA)
- …Management, Strategy & Support **Job Description:** The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, ... and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes...to manage the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and… more
- Harvard University (Cambridge, MA)
- … accounts. + Employ best practices and judgement when reviewing new accounts and online banking activity to prevent fraud. + Utilize platforms to research and ... review fraud for New Accounts and Online Banking . + Accountable for meeting Service-Level...Harvard Federal Credit Union is seeking a Digital Operations Specialist to support our growing digital banking … more
- Needham Bank (Needham, MA)
- …losses to the bank and customer . + Processes wire service enrollments for consumer online banking customers through the online banking platform. + ... callbacks with contact center technology and comply with the Customer Authentication Standards of the bank to properly authenticate/verify...+ Two plus years in wire transfer operations and banking experience highly preferred + Two plus years of… more
- Magnus Veracross (Wakefield, MA)
- …a desire to contribute to a positive community culture + Prior knowledge of accounting, online payment processing, and/or banking industry is a plus Benefits + 3 ... connects teachers, students, and families. . Firefly provides an online learning space for students and teachers Role Summary...the Veracross Technical Support Team (TST), the Associate Support Specialist - Payments serves as the first level of… more
- TD Bank (Boston, MA)
- … relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to ... more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager I develops, leads and contributes to… more
- TD Bank (Boston, MA)
- …Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own ... to payment screening. + Participate in ad-hoc projects and assignments. ** Customer Accountabilities:** + Understands business context and data infrastructure and… more
- TD Bank (Boston, MA)
- …Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own ... Python and the ability to write database queries . ** Customer Accountabilities:** + Understands business context and data infrastructure...experience and build capabilities to shape the future of banking . Whether you've got years of banking … more