- The Cigna Group (Philadelphia, PA)
- …are critical to enabling differentiated, data -informed customer experiences. As a ** Voice of the Customer ( VoC ) Data Scientist** (Market Insight ... flexible, and embrace change. **Primary Responsibilities** + Deliver actionable, customer -centric insights that simultaneously improve Customer Experience (CX)… more
- CARMAX (Maple Shade, NJ)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Meet or exceed CarMax ... guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including… more
- CARMAX (Maple Shade, NJ)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. + Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. + Read, interpret and transcribe … more
- TE Connectivity (Berwyn, PA)
- …closely with the customer and TE sales/SA/FAE/PM in getting the right and clear VOC ( voice of customer ) and convert to a TE design conceptualization and ... sustainable and more connected world.** **Job Overview** The Data and Devices Business Unit is looking for a...thermal simulations. + Make the engineering evaluation/proposal to the customer . + Create the detailed design including 2D/3D drawings… more
- TE Connectivity (Berwyn, PA)
- …closely with the customer and TE sales/SA/FAE/PM in getting the right and clear VOC ( voice of customer ) and converting to a TE design conceptualization ... mechanical and thermal simulations. + Make the engineering evaluation/proposal to the customer . + Create the detailed design including 2D/3D drawings and perform… more
- West Pharmaceutical Services (Exton, PA)
- …and customers + Implement West's product and technical commercial strategy for the day-to-day customer relationship **.** + Represent the Voice of Customer ... for 2-3 assigned West technologies or services. + Provide VOC and review customer -facing technical reports. +...with written and oral skills, make quick decisions, interpret data , read & write, speak in front of groups,… more
- Saint-Gobain (Malvern, PA)
- …segmentation in support of both the strategic and tactical needs of the team. + Collect Voice of Customer data to identify pain points and expressed & ... unexpressed needs of targeted customers. + Develop profiles of customer personas based on VOC efforts to...to pragmatically extract value from complex information and large data sets. + Customer -centric mindset + Never-ending… more
- West Pharmaceutical Services (Exton, PA)
- …and customers + Implement West's product and technical commercial strategy for the day-to-day customer relationship. + Represent the Voice of Customer to the ... services. + Lead special projects as needed. + Provide VOC and review customer -facing technical reports. +...with written and oral skills, make quick decisions, interpret data , read & write, speak in front of groups,… more