- Quadient (Boston, MA)
- …powering secure and sustainable business connections through digital and physical channels . ** Director , Customer Success Operations , Digital** **Based ... Success , Digital** **Your role in our Future** The Director of Customer Success Operations will play a crucial role in empowering the Customer … more
- ITW (Danvers, MA)
- …and distribution footprint to drive down total delivered cost and maintain best-in-class customer service levels. The Operations Director will serve as ... Southeast Asia. **SUMMARY:** We are looking for a growth-minded Operations Director to be based in Danvers,...operations to ensure that products conform to established customer and company quality standards. + Coach, mentor, and… more
- WATTS (North Andover, MA)
- …with a quality reputation - and we have a dynamic future ahead. The Director , Operations and Manufacturing Engineering - Americas is responsible for the ... KPIs that deliver real-time actionable information across manufacturing engineering and operations , holding subordinate staff and self-accountable for success . .… more
- American Express (Boston, MA)
- …and access to network lounges through partnerships (ie, Delta, Priority Pass). The Director , Lounge Operations and Servicing, is responsible for the end to ... individual will partner with the Vice President & peer Director of Lounge Operations and Servicing, as...drive change + Prior leadership experience in global business operations , customer service, lounge, travel or hospitality… more
- Wolters Kluwer (Boston, MA)
- …to market for products and applications. We're looking for an Associate Director , IT Operations (Health Infrastructure Portfolio Management) within our Global ... business units, project teams and internal/external groups to manage the applications operations processes and environments. The Associate Director , IT … more
- Cardinal Health (Boston, MA)
- …team is passionate about helping oncology practices navigate the future. The Director , Physician Practice IT Operations will join forces with business ... and deliver the roadmap for the Navista business. The Director will lead a diverse team of technology associates...lead a diverse team of technology associates across IT operations and enterprise IT teams while working across multiple… more
- Allied Universal (Boston, MA)
- …perks and more for most full-time positions! Allied Universal is currently hiring a Director of Operations (Dir of Ops) to oversee all Account Managers and ... the highest levels of client satisfaction and Security Professional performance. The successful Director of Operations , who reports to the General Manager, will… more
- Carrier (Beverly, MA)
- …security and building automation technologies. **About This Role** The **Global Operations Director ** will plan, direct, coordinate, and oversee operational ... strong leadership skills, strategic thinking, and a proven track record of success in production and operations management. **Key Responsibilities:** +… more
- Confluent (Boston, MA)
- …infrastructure, streamlining processes, and fostering strategic collaboration across Sales, Customer Success , Partners, Finance, and Product teams. Managing ... Data Connects Us. **About the Role:** As the Sr. Director , Marketing Strategy & Operations at Confluent,...and analytics to enhance lead management, campaign tracking, and customer engagement + Establish robust analytics and data strategies… more
- EPAM Systems (Boston, MA)
- EPAM Systems is seeking an innovative ** Director of Marketing Operations ** to lead our North American Marketing Operations team and collaborate on a global ... managers in supporting marketing programs and processes + Oversee the marketing operations team as they administer campaigns and manage marketing platforms + Drive… more
- CloudZero (Boston, MA)
- About the Role: CloudZero is seeking an experienced and strategic Director of Customer Support to lead and scale our customer support team. This pivotal role ... including AWS and Kubernetes, and a passion for building customer -centric operations . In this role, you'll have...using metrics to drive performance and strategic decisions. Demonstrated success in fostering team growth, enhancing customer … more
- Harvard University (Cambridge, MA)
- …on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing ... may evolve in structure and scope based on organizational need. Manages all operations in accordance with customer expectations and departmental objectives. +… more
- Harvard University (Cambridge, MA)
- …and operations with high standards for service delivery and customer care. + Supervisory experience required. Additional Qualifications and Skills: + ... and customer service skills. Provides support to the Senior Director in managing and/or maintaining certification processes, eg, safety trainings, etc. +… more
- Boston College (Chestnut Hill, MA)
- …structure offers a variety of roles across fundraising, alumni relations, operations , and communications and engagement. We invest in the professional growth ... and belonging while actively promoting team members who contribute to the success of University Advancement. See below the current opportunity to begin (or… more
- Sunrise Senior Living (Burlington, MA)
- …The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- State of Massachusetts (Woburn, MA)
- …in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and ... and municipal finance laws in ways that are innovative, customer -focused and transparent. *Division Overview** * The mission of...child support and health insurance orders. Much of our success depends on collaborations with a wide variety of… more
- Iron Mountain (Boston, MA)
- …If so, let's start the conversation. **Position Summary** Reporting to the Senior Director of Governance & Portfolio Management within IT, the Director of ... lifecycle and agile principles will be key to the success of this role as well as collaborating closely...this role as well as collaborating closely with the Director EIT Economics to align the demand process to… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director of Commercial Training-DUPIXENT **Location** : Cambridge, MA **About the Job** The Associate Director of Commercial Training ... staff, as Sanofi Genzyme's co-promote partner with this immunology product. Associate Director of Commercial Training-DUPIXENT, reports to the Director of… more
- Boston University (Boston, MA)
- …seeks an Associate Director of Outreach. This position works with the Associate Director of Operations and the Director of Student Financial Services in ... federal and state regulations and the use of professional judgment. The Associate Director is responsible to manage staff, financial literacy, and customer … more
- CBRE (Boston, MA)
- …Director of Location Intelligence to source top-talent and works closely with the Operations Director , D&T, and Trainers to ensure a seamless transition into ... to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. ...constant learning and dedication to results! To enable your success , we provide the best tools, training and leaders… more