- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person ... owners and other key stakeholders to ensure that a customer -centric view is seamlessly integrated into key design...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Amazon (New York, NY)
- …a cornerstone of design leadership for our team and the broader Amazon Delivery Experience design organization, you will: * Manage and grow a design team ... and across Amazon About the team The Amazon Delivery's Customer Experience team (ADX CX) team is...other succeed. We operate within the broader Amazon Delivery Experience design organization that includes teams focused… more
- Capital One (New York, NY)
- Locations: NY - New York, United States of America, New York, New York Sr. Design Manager - Audit.xd The Design team at Capital One is at the forefront of ... We are currently seeking an established and dynamic Sr. Design Manager to focus on strategic product...with key product and tech partners to build a customer -first experience + Storyteller: You can weave… more
- Capital One (New York, NY)
- …Research and Design Operations team that can also be scaled within our larger Experience Design organization. Service Design & Delivery + Design ... 11 West 19th Street (22008), United States of America, New York, New York Senior Manager , Design Operations **RDO Design Practice Lead (Sr. Manager )**… more
- Amazon (New York, NY)
- …deliver innovative customer -facing experiences to Prime members. As a Senior UX Design Manager , you will lead a team of individual contributors, often ... Description We are looking for a strategic Senior Manager of UX Design to lead...program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery… more
- Amazon (New York, NY)
- … experience on Amazon. The Vehicle Sales UX team is seeking a customer -obsessed Senior Manager , Product Design to join our team leading end-to-end ... big, framing designs in the context of the broader customer experience , and are equally comfortable diving...could otherwise. A day in the life The Sr. Manager of UX Design for Vehicle Sale… more
- Amazon (New York, NY)
- …the lifecycle of complex cross-functional initiatives that have significant impact on the customer experience , supporting a team of builders that anchor on ... . Key job responsibilities As the Sr. Technical Program Manager for the Shopping Design Tech team,...complex cross-functional initiatives that have significant impact on the customer shopping experience . You start your morning… more
- Amazon (New York, NY)
- …the best builders and leaders within the organization. Basic Qualifications - 3+ years of design experience - Have an available online portfolio - Experience ... Description The Design Program Manager will be responsible...for maintaining a fresh, relevant, and compelling curated content experience for the Worldwide Prospecting Day (WWPD) event. This… more
- Amazon (New York, NY)
- …teams, and solving for conflicts or ambiguities in roles, responsibilities, and work processes Experience Design & Innovation * Lead the design and delivery ... complex, and globally dispersed businesses * Stay at the forefront of experience design , change, marketing, and enablement practices, technologies, and… more
- City of New York (New York, NY)
- …expertise, staff resources, strategic planning support, and data analytics. Senior Program Manager , Design Build will be responsible for overseeing the delivery ... in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to… more
- Amazon (New York, NY)
- …recognizable, and unified experience for our customers. As part of the Brand Design Operations team, the Sr Creative Program Manager will play a critical ... Global Brand team is looking for an experienced, self-starting Creative Program Manager to drive on-brand, effective creative development at scale through AWS… more
- Amazon (New York, NY)
- …partners Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. We are building a new Product team… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and...combined minimum of 9 years education and/or relevant work/service design experience + Proven expertise in … more
- Capital One (New York, NY)
- …are a human centered organization obsessed with delivering products and services based on customer research and feedback, design research is at the heart of our ... the voice of our customers and focus on delivering customer insights. The Design team at Capital...computer interaction or behavioral economics, or certifications in a design or research related field + Experience … more
- Crate & Barrel (New York, NY)
- …the life as a Design Consultant + Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design ... four steps of selling, as communicated by the store manager . + Stays informed with the marketplace and industry...relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experienc +… more
- Capital One (New York, NY)
- …that evolve and enhance the product experience + Advocating for the customer through human-centered design methods that ensure our products speak _their_ ... experience by giving content a voice in the design process. The Design team at Capital...New York City (Hybrid On-Site): $163,300 - $186,400 for Manager , Design San Francisco and San Jose,… more
- Precipart (Farmingdale, NY)
- …to support customer inquiries, including costing of components. + Coordinate design development needs with other department personnel through all phases of the ... required for all members of a design review team; Perform Design Review meetings with immediate supervisor/ manager and other departmental representatives (ie… more
- Amazon (New York, NY)
- …how to improve business input metrics that drive growth and improve the end customer experience . Identify what is hindering growth, develop solutions, and test ... The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future...experience at the forefront of decision making and design . * Own project status communication. Consistently impart clear… more
- Crate & Barrel (New York, NY)
- …+ Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home ... moodboards, 2D & 3D floor plans, product lists and customer presentations. + Lead design consultations in...you have + 6+ months competitive sales or interior design service experience preferred + Ability to… more
- Amazon (New York, NY)
- Description The AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our ... professional. About the team We are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient and… more