- Northwestern Mutual (Stamford, CT)
- …Services Industry Acumen (NM) - Beginner, Stakeholder Relationship (NM) - Beginner, Customer Support (NM) - Intermediate, Technical & Digital Acumen (NM) ... We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn,...in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer.… more
- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- MongoDB (New York, NY)
- …tens of thousands of customers globally. **Role Summary** MongoDB is hiring a Customer Advocate , Office of the CEO to support the Chief of Staff to the CEO ... leave policy (https://www.mongodb.com/company/blog/culture/ employee -benefits-that-make-a-difference-at-mongodb) , we value our employees ' wellbeing and want to support them… more
- MTA (New York, NY)
- …Legal, Labor Relations, Customer Office, Safety, and Executive Leadership, you will advocate for our employees and customers so that their voices are heard ... strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: As a...systemic barriers to improve safety in our system and advocate for policy changes to better support … more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. Responsibilities Direct Care of Recovery Services… more
- Bloomberg (New York, NY)
- …users, and implement a release management framework. + Define, optimize, and mature employee support policies and processes to ensure global consistency and ... data analytics to drive operational improvements which enhance the employee support experience. + Exceptional communication skills...**We'd love to see: ** + Strategic thinker and customer advocate focused on driving measurable outcomes.… more
- S&P Global (New York, NY)
- …a strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service, Support , and Operations for Data & Research (RVS). RVS is ... should have experience of leading scaled global teams across customer service, support and client operations, ensuring...product enhancements, and go-to-market strategies. + Voice of the Customer : Serve as a key advocate for… more
- Celestica (New York, NY)
- …to help ensure satisfaction with the company & the products. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. + ... and to enhance value proposition and market competitiveness + Acts as a customer advocate to ensure that the organization remains customer -focused.… more
- Delta Air Lines, Inc. (New York, NY)
- …effectiveness, compensation and providing Human Resources leadership. This position will support the Airport Customer Service operations and will be ... to business problems or issues + Acting as an employee and company advocate that can balance...emotional, social, and financial health, including access to an employee assistance program offering support for you… more
- Ivalua (New York, NY)
- …meet in-person with customers on a regular basis. WHAT YOU WILL DO WITH US + Customer Management: Act as the Ivalua client advocate for assigned book of clients, ... CUSTOMER SUCCESS SPECIALIST (New York, NY - US)...and getting value out of the Ivalua platform. You'll support a portfolio of enterprise accounts, ensuring strong onboarding,… more
- Cisco (New York, NY)
- …Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco ... help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation....full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- American Airlines (New York, NY)
- …operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...out the best performance in the workforce through proactive employee engagement and support for an inclusive… more
- Comcast (New York, NY)
- …product is knowledgeable, empowered customers who champion the FreeWheel brand. Support team members provide superb customer experiences delivered through ... issue analysis, solution delivery, and strong customer service emphasis. Support team members articulate...System - a way of working that brings more employee and customer feedback into the company… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to...status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in… more
- Palo Alto Networks (New York, NY)
- …years of experience in a customer -facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC ... and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage,… more
- MTA (New York, NY)
- …need to go, resolved their issue, or adequately addressed their concerns. As a customer advocate , you don't just tweet, you get results. When customers encounter ... in-take queues, determining the best response approach, and providing support to customers until you've helped them get where...employees must be permanent in the Associate Transit Customer Service Specialist title in order to be considered… more
- Wolters Kluwer (New York, NY)
- …partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience. + Lead, mentor, and grow employee capabilities for a high ... and Customer Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development and strategic planning. +… more
